NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

DocuSign - Electronic Signature Software

DocuSign Reviews in September 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.97

Add to compare

Starts from $10 / Month when Billed Yearly

Start Free Trial

DocuSign Reviews & Ratings

3.97

Very Good

Based on 2607 ratings & 2954 reviews

Are you using DocuSign?

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terrible

(534)

Spotsaas Editor’s POV

DocuSign handles document signing and management effectively for most workflows. Users report the signing process is straightforward, and the platform reduces time spent on manual document handling. The main limitation is customer support—multiple reviewers cite slow response times and billing errors that took weeks to resolve. Before signing up, verify in a demo ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 2851-2860 out of 2954

SC

Shannon C

11/20/13

4.5 out of 5

"Used it to sign documents on the go"

What do you like best about DocuSign? Docusign worked across multiple platforms to allow all parties to a given document to review and sign it and I was happy that copies of the documents I signed are available in my account. What do you dislike about DocuSign? For large documents on a mobile experience it can be difficult to fully review the documents before signing, especially if the document is long and has only a few places requiring a signature. It would be good to also know what has ...

Read more

AU

Anonymous User

11/20/13

4 out of 5

"Docusign - Making client interactions simpler"

What do you like best about DocuSign? Ease of use for our clients - previously they had to print out the document, mark it up, sign, scan, and email to us. DocuSign simplifies the process and cuts out these steps. What do you dislike about DocuSign? We would like to be able to customize the documents and host them on our website more easily - also can be costly. Recommendations to others considering DocuSign: It is a great product, only real competitor seems to be Adobe EchoSign. It is a ...

Read more

AU

Anonymous User

11/20/13

4.5 out of 5

"Easy to use. Saves time and effort."

What do you like best about DocuSign? Eliminates scanning of signatures. Saves much time. What do you dislike about DocuSign? Awkward from mobile. No other issues with the product. What problems is DocuSign solving and how is that benefiting you? Speeds up contract execution.

AU

Anonymous User

11/20/13

4.5 out of 5

"Signing contracts conveniently on the go"

What do you like best about DocuSign? I can use any device to keep up with our contracts and sign agreements on the go. It's so easy and is the reason we can turn accounts around in 24 hours to get our customers up and running as soon as possible. What do you dislike about DocuSign? I wouldn't say I dislike anything, I just wish it had editing and contract versioning. I heard there are plans to add these functions in an upcoming release. Recommendations to others considering ...

Read more

MB

Michael B

11/20/13

4.5 out of 5

"Efficient and Secure e-signature."

What do you like best about DocuSign? The ability to securely send documents to obtain client signatures. Documents can be transmitted to other users who are not signers but need a copy. No training required for users. Easy for them to use. If the clients happen to use the same email address a signing order can be configured to track each signer. What do you dislike about DocuSign? Nothing to dislike. Flexibility built into the product. What problems is DocuSign solving and how is that ...

Read more

TH

Tafari H

11/20/13

4.5 out of 5

"Awesome Product"

What do you like best about DocuSign? Ease of integration with Salesforce. Ease of use of api. What do you dislike about DocuSign? Producut could use a little more online documentation. What problems is DocuSign solving and how is that benefiting you? Require signatures on sales contracts.

KM

Kristen M

11/20/13

4.5 out of 5

"Great Product"

What do you like best about DocuSign? It's very easy to use and you can use templates. What do you dislike about DocuSign? The only thing I dislike is that when I select a template and then need to upload another document, if the template hasn't loaded and I select to upload another document, the document doesn't upload. What problems is DocuSign solving and how is that benefiting you? We are able to get signatures without physically sending copies.

AU

Anonymous User

11/20/13

4.5 out of 5

"Simple and clean"

What do you like best about DocuSign? How seamlessly you can sign for any document on the fly! What do you dislike about DocuSign? The taggers sometimes not appearing in the correct places with templates What problems is DocuSign solving and how is that benefiting you? Signing contracts now doesn't take days just mere minutes with Docusign.

AU

Anonymous User

11/18/13

3 out of 5

"great!"

What do you like best about DocuSign? that it allows signatures to be synced to salesforce What do you dislike about DocuSign? nothing, it is a great product for collecting signatures What problems is DocuSign solving and how is that benefiting you? collecting signatures

AU

Anonymous User

11/18/13

3 out of 5

"great!"

What do you like best about DocuSign? that it allows signatures to be synced to salesforce What do you dislike about DocuSign? nothing, it is a great product for collecting signatures What problems is DocuSign solving and how is that benefiting you? collecting signatures

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].