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9.8

SpotScore

DocuSign - Electronic Signature Software

DocuSign Reviews in September 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.97

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Starts from $10 / Month when Billed Yearly

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DocuSign Reviews & Ratings

3.97

Very Good

Based on 2607 ratings & 2954 reviews

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Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terrible

(534)

Spotsaas Editor’s POV

DocuSign handles document signing and management effectively for most workflows. Users report the signing process is straightforward, and the platform reduces time spent on manual document handling. The main limitation is customer support—multiple reviewers cite slow response times and billing errors that took weeks to resolve. Before signing up, verify in a demo ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 2821-2830 out of 2954

TC

Theresa C

11/26/13

5 out of 5

"Docusign"

What do you like best about DocuSign? Easy to use and enables me to have clean looking contracts. What do you dislike about DocuSign? So far I have not found any features that I dislike What problems is DocuSign solving and how is that benefiting you? The ability to get contracts signed and delivered to all parties in the transaction.

TC

Theresa C

11/26/13

5 out of 5

"Docusign"

What do you like best about DocuSign? Easy to use and enables me to have clean looking contracts. What do you dislike about DocuSign? So far I have not found any features that I dislike What problems is DocuSign solving and how is that benefiting you? The ability to get contracts signed and delivered to all parties in the transaction.

PI

Patti I

11/26/13

5 out of 5

"Love DocuSign!!"

What do you like best about DocuSign? I'm a Realtor and I use DocuSign several times a month. The convenience, ease of use, especially on mobile devices is great! Our Realtor association offers a free version of an electronic signature program and I still choose to pay for DocuSign. What do you dislike about DocuSign? There isn't one thing I can think of that I dislike about DocuSign. Recommendations to others considering DocuSign: Check it out! There is a free version where you get 5 ...

Read more

TP

Tami P

11/26/13

5 out of 5

"DocuSign is an easy way to quickly get the signatures needed for any document."

What do you like best about DocuSign? It's easy for clients to use, and enables them to sign from any device that can access email. What do you dislike about DocuSign? The dates don't always line up where they are supposed to on the contracts, during the set-up of the documents, but it's easy to drag them over to the right line. Recommendations to others considering DocuSign: Realtors doing more than 1 transaction per month should absolutely be using this tool. What problems is DocuSign ...

Read more

DW

Dusty W

11/25/13

5 out of 5

"Excellent Product & easy for non-computer savvy clients"

What do you like best about DocuSign? My clients love this easy ability to sign documents - the old way was to print it out, sign it, and scan it back. Now, in less than a minute, they have completed their assignment to sign or initial all the documents. What do you dislike about DocuSign? At first, I did not understand something, but once I had emailed my concerns, it was explained in language I could understand, and now I don't have that issue. What problems is DocuSign solving and how is ...

Read more

CS

Carrie S

11/25/13

5 out of 5

"Love, , love , love it!"

What do you like best about DocuSign? It makes getting all documents signed with ease and expedites transactions. What do you dislike about DocuSign? The only frustration is that not all documents on zip forms automatically come up with a designated signature. What problems is DocuSign solving and how is that benefiting you? The biggest benefit is how quickly all documents are executed with signatures.

HF

Heather F

11/25/13

5 out of 5

"Awesome - can't live without ti"

What do you like best about DocuSign? Docusign is so easy for my out of state buyers and sellers. Those that travel don't have to hunt down a printer and fax machine just to get a deal done. It makes my job much easier and deals happen faster! What do you dislike about DocuSign? I wish I could transfer documents directly from my real estate forms programs to docusign instead of saving and uploading. Recommendations to others considering DocuSign: If you are a Realtor and you don't use ...

Read more

DW

Dusty W

11/25/13

5 out of 5

"Excellent Product & easy for non-computer savvy clients"

What do you like best about DocuSign? My clients love this easy ability to sign documents - the old way was to print it out, sign it, and scan it back. Now, in less than a minute, they have completed their assignment to sign or initial all the documents. What do you dislike about DocuSign? At first, I did not understand something, but once I had emailed my concerns, it was explained in language I could understand, and now I don't have that issue. What problems is DocuSign solving and how is ...

Read more

HF

Heather F

11/25/13

5 out of 5

"Awesome - can't live without ti"

What do you like best about DocuSign? Docusign is so easy for my out of state buyers and sellers. Those that travel don't have to hunt down a printer and fax machine just to get a deal done. It makes my job much easier and deals happen faster! What do you dislike about DocuSign? I wish I could transfer documents directly from my real estate forms programs to docusign instead of saving and uploading. Recommendations to others considering DocuSign: If you are a Realtor and you don't use ...

Read more

CS

Carrie S

11/25/13

5 out of 5

"Love, , love , love it!"

What do you like best about DocuSign? It makes getting all documents signed with ease and expedites transactions. What do you dislike about DocuSign? The only frustration is that not all documents on zip forms automatically come up with a designated signature. What problems is DocuSign solving and how is that benefiting you? The biggest benefit is how quickly all documents are executed with signatures.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].