DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"This is so much better than Adobe PDF signatures!"

What do you like best about DocuSign? You can actually sign your own documents instead of using a pre formatted signature-much better for legal documents and contracts and no need to print and scan-saves space and paper! What do you dislike about DocuSign? nothing! It saves not only time but scanning and paper as well! What problems is DocuSign solving and how is that benefiting you? this is great for actually being able to sign your signature in your hand writing great for contracts and ...

"Glitches in the sytem"

What do you like best about DocuSign? I like the fact it is the leader in esignatures, with a pricey rate it comes with the territory. What do you dislike about DocuSign? To whom this may concern; This is urgent can someone please activate CLASSIC DOCUSIGN so we can DOWNLOAD FORM DATA! Please two hours we have spent researching your pointless, I mean pointless, support pages following all the instructions regarding downloading form data. It is not even enabled in our account. Its going on ...

"Glitches in the sytem"

What do you like best about DocuSign? I like the fact it is the leader in esignatures, with a pricey rate it comes with the territory. What do you dislike about DocuSign? To whom this may concern; This is urgent can someone please activate CLASSIC DOCUSIGN so we can DOWNLOAD FORM DATA! Please two hours we have spent researching your pointless, I mean pointless, support pages following all the instructions regarding downloading form data. It is not even enabled in our account. Its going on ...

"There is NO existing customer service or sales team!"

What do you like best about DocuSign? It works easy! Nothing much more to say, it does the job. What do you dislike about DocuSign? There is no customer service! I tried for more than 10 days to get someone from their team to contact me to help with Upgrading the account. It seems no one has interest in upselling. What problems is DocuSign solving and how is that benefiting you? Transaction Management in Sales. Much quicker and easier than paperwork.

"Why would you use anything else?"

What do you like best about DocuSign? I like that DocuSign has the largest partner network of any E-Signature Vendor in the world. I like that their E-Sign features as well as security are the best I have seen. The Document reader is great because I don't need to make a new document every time. It recognizes where the signer needs to input their information. The salesforce integration and customization is pretty incredible. What do you dislike about DocuSign? I can't seem to figure out how ...

"Why would you use anything else?"

What do you like best about DocuSign? I like that DocuSign has the largest partner network of any E-Signature Vendor in the world. I like that their E-Sign features as well as security are the best I have seen. The Document reader is great because I don't need to make a new document every time. It recognizes where the signer needs to input their information. The salesforce integration and customization is pretty incredible. What do you dislike about DocuSign? I can't seem to figure out how ...

"Great Software To Use With eCommerce Retailers"

What do you like best about DocuSign? Clear, easy to understand, and remembers information/signatures for future documents to review, sign, and submit. What do you dislike about DocuSign? I havent found anything to really dislike, as I use it as a customer with retailers. its tough to pull up old docusign accounts on the customer end. Recommendations to others considering DocuSign: Make sure you understand all of its options and capabilities when choosing your right digital signature ...

"Great Software To Use With eCommerce Retailers"

What do you like best about DocuSign? Clear, easy to understand, and remembers information/signatures for future documents to review, sign, and submit. What do you dislike about DocuSign? I havent found anything to really dislike, as I use it as a customer with retailers. its tough to pull up old docusign accounts on the customer end. Recommendations to others considering DocuSign: Make sure you understand all of its options and capabilities when choosing your right digital signature ...

"DocuSign rocks!"

What do you like best about DocuSign? DocuSign is the easiest, fastest, most efficient way to get signatures on documents from multiple people, especially in a real estate transaction. It has been a life-saver in working with clients who are traveling and need to sign contracts and other paperwork quickly. DocuSign is so incredibly easy to use, both for me AND my clients. I don't know how I did business before. Oh, wait, yes I do! I used to have to flag and highlight everything manually. ...

"DocuSign rocks!"

What do you like best about DocuSign? DocuSign is the easiest, fastest, most efficient way to get signatures on documents from multiple people, especially in a real estate transaction. It has been a life-saver in working with clients who are traveling and need to sign contracts and other paperwork quickly. DocuSign is so incredibly easy to use, both for me AND my clients. I don't know how I did business before. Oh, wait, yes I do! I used to have to flag and highlight everything manually. ...