DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"DocuSign "

What do you like best about DocuSign? Very easy to sign in, review and execute documents. Very easy and user friendly. What do you dislike about DocuSign? I haven't found anything I dislike so far at all. Recommendations to others considering DocuSign: DocuSign is great! Very, very user friendly and the recipient ease and use is fantastic as well. What problems is DocuSign solving and how is that benefiting you? Solving the issues of having signatures for papers that require them. Fast and ...

"Takes the hassle out of contract agreements"

What do you like best about DocuSign? This tool is so easy to use! Gone are the days of having to send a contract to a client, then wait for them to print it out, sign it, fax it back, scan it in, archive it... With Docusign, we were able to send and receive signed documents in a matter of minutes. What do you dislike about DocuSign? I wish there were more signature options than the standard five or so (there may be more now, but I believe that’s how many there were when I used the ...

"Docusign"

What do you like best about DocuSign? We use this for loan doc signing and it is so convenient and easy to use. What do you dislike about DocuSign? Our loan docs have a short window and the signers can get locked out if they don't do it on time. What problems is DocuSign solving and how is that benefiting you? Allowing loan clients to sign paperwork from home

"Useful for the industry"

What do you like best about DocuSign? Like that clients can sign paperwork remotely in a way that is compliance-approved. What do you dislike about DocuSign? If a change needs to be made after the fact, that it requires voided the whole envelope. I wish there were a way a client could "request to make a change' and then even if we had to approve it prior to moving forward, we wouldn't have to start from scratch. Would like to be able to highlight on the document the fields clients need to ...

"Awesome way e-sign and have documents saved"

What do you like best about DocuSign? I like that the program saves my documents so I can access them again after signing. What do you dislike about DocuSign? Sometimes it isn’t quite intuitive to use the program. What problems is DocuSign solving and how is that benefiting you? Now I have a more secure way to review and sign sensitive documents.

"Top shelf eSignature Platform "

What do you like best about DocuSign? Easy integration with most popular applications. We have ours integrated with our ECM platform. What do you dislike about DocuSign? Limited options when it comes to customizing email templates What problems is DocuSign solving and how is that benefiting you? Collecting signatures from remote customers. We are able to collect signatures from out customers on average 2 days. This speeds up our Onboarding process for new and existing clients.

"A safe and secure way to handle all your important docs"

What do you like best about DocuSign? I love the guided use and email updates when the document has been completed by all parties What do you dislike about DocuSign? Nothing. It meets every need I have had to date. What problems is DocuSign solving and how is that benefiting you? I am able to organize documents among parties in many locations in real-time and without the trouble of a bunch of emails.

"Awesome "

What do you like best about DocuSign? Makes things easy to sign and send docs What do you dislike about DocuSign? Nothing to complain about ifs easy and effective What problems is DocuSign solving and how is that benefiting you? Improves efficiency

"DocuSign and Contracts"

What do you like best about DocuSign? I like that I can email contracts around the world and customers can sign them without frustration. I have used it on both sides: as a person seeking signatures and as someone who used DocuSign when I was buying a house. What do you dislike about DocuSign? I dislike that it is very jumpy when using it on an iPhone. It would be better if they developed a way to use it on a smaller screen. Recommendations to others considering DocuSign: Go for it! If ...

"Critical for sales"

What do you like best about DocuSign? Easy to use for both sending documents and for customers to sign documents. Notifications of upon customer opening document What do you dislike about DocuSign? Still a hurdle for customers to sign digitally due to trust. Have had some customers complain about being confused on next steps. What problems is DocuSign solving and how is that benefiting you? enabling signing of order documents digitally instead of emailing and faxing/scanning documents back. ...