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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in May 2025: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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Starts from $10/Month when Billed Yearly

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Expert's Review

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 201-210 out of 2954

LR

L R

10/12/23

5 out of 5

"Life Saver!"

What do you like best about DocuSign? I cannot say enough good things about DocuSign. Our company has 9 different locations all over Florida, and because of DocuSign, we have been able to onboard all of our new hires online with ease. New hires receive the link with the Onboarding packet via email, and all they have to do is fill out the forms, and we are good to go! It's super easy to set up templates and packets in DocuSign, plus their customer service is excellent if you ever need to ...

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S

Stephen

10/12/23

5 out of 5

gfs gfds gfds gfdds gfds

Brilliant for my work and really happy to recommend as a time saving andlinexpensive tool

JB

Jason Bissey

10/11/23

5 out of 5

GMP Compliant E-Signatures Made Easy

When the Covid-19 pandemic started, my company quickly realized we needed an effective way to get documents signed in a GMP-compliant way while personnel were now working remotely. DocuSign proved so effective that even after we returned to the office, we continue to use it for our signatures. It makes getting client signatures easy, and gives us a better way to transmit those documents. Even for internal documents, we have found DocuSign to be a great way to maintain compliance while ...

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AU

Anonymous User

10/11/23

4.5 out of 5

"DocuSign is the market leader for a reason."

What do you like best about DocuSign? Docusign is a universally accepted electronic signature tool. It is easy to utilize as a document creator and even more simple for a document signer. The fact that our company signers can easily sign from their mobile devices was a game changer. What do you dislike about DocuSign? Integration with other platforms and services can be expensive and requires time. What problems is DocuSign solving and how is that benefiting you? We use DocuSign to capture ...

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AU

Anonymous User

10/11/23

4.5 out of 5

"DocuSign is the market leader for a reason."

What do you like best about DocuSign? Docusign is a universally accepted electronic signature tool. It is easy to utilize as a document creator and even more simple for a document signer. The fact that our company signers can easily sign from their mobile devices was a game changer. What do you dislike about DocuSign? Integration with other platforms and services can be expensive and requires time. What problems is DocuSign solving and how is that benefiting you? We use DocuSign to capture ...

Read more

CK

Christiane Klockmann

10/11/23

3 out of 5

++ customization of mail layout for…

++ customization of mail layout for mail sent to the signer + + Variety of document design options - dropdowns, conditions, etc. - - Too small window for entering the mail text -> makes verification difficult

AU

Anonymous User

10/10/23

5 out of 5

"Game Changing Software"

What do you like best about DocuSign? The way this software has changed everything in terms of digital contract signing and removing the need for paper based contracts, scanning paper contracts so they can be sent to others and a secure site. What do you dislike about DocuSign? To be honest it works so well that I really dont have anything basd to say! What problems is DocuSign solving and how is that benefiting you? Removing the nedd for paper based contracts and allowing us to get deals ...

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GB

Grace Bird

10/10/23

1 out of 5

If i could give it less then 1 star i…

If i could give it less then 1 star i would. Dont waste your time and Money. They have charged us over 2000USD and wont let us know what its even for. Unable to download any invoices. Unable to contact anyone. No response at all. No one able to help.

MY

Megan Y

10/09/23

4.5 out of 5

"DocuSign for Contracts"

What do you like best about DocuSign? I use DocuSign almost every day for my work tasks. I like the fact that you can sync DocuSign with other programs. I send my annual contracts monthly through another platform. This has my my job easier by keeping a record of the signed agreement (completed document) in the software that we use. What do you dislike about DocuSign? The only downside to DocuSign is some of our customers cannot use it. This is not the fault of DocuSign. What problems is ...

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MY

Megan Y

10/09/23

4.5 out of 5

"DocuSign for Contracts"

What do you like best about DocuSign? I use DocuSign almost every day for my work tasks. I like the fact that you can sync DocuSign with other programs. I send my annual contracts monthly through another platform. This has my my job easier by keeping a record of the signed agreement (completed document) in the software that we use. What do you dislike about DocuSign? The only downside to DocuSign is some of our customers cannot use it. This is not the fault of DocuSign. What problems is ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].