DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"A clean way to sign documents"

What do you like best about DocuSign? Painless way to sign documents without printing them out or eternally googling for solutions. I think it's great how they clearly highlight what needs to be clicked on and the options to add a generic signature-version of your name or draw your actual signature. I especially appreciate not having to ask people to create an account if I send a document through DocuSign. They apparently just get an email with a link and then go through the signing steps ...

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What do you like best about DocuSign? It is an amazing tool, it is very useful to sign invoices and legal documents from the comfort and virtual everything, simplifying a process that used to be very tedious as it was the use of fax, in addition they can be signed massively, thus simplifying the office work. I also like that it is super simple to use and can be used from any device that we want, besides that for employees it will not be a problem to get used to it. It is super safe and also ...

"Very good to save time in document signatures"

What do you like best about DocuSign? As the human resources staff at my company, I am required to get a lot of paperwork signed. DocuSign makes this process extremely easy. They communicate with me when someone views the packets I send for signing, and when it's fully signed. This takes a lot of work away from me in terms of tracking. What do you dislike about DocuSign? The only thing I could even slightly complain about is the fact that it takes me a while to set signing fields for ...

"Docusign, Excellent to save time getting fast signatures"

What do you like best about DocuSign? The convenience. You can sign from the convenience of your home. On top of that, it provides different ways to sign a document(handwritten etc.) What do you dislike about DocuSign? The signature invites expire at midnight which can be challenging to accomodate for some customers. Recommendations to others considering DocuSign: If you have Google Chrome, it in their webstore and its also found on major app platforms as well. I have found that its a great ...

"Docusign, Fast and effective signatures"

What do you like best about DocuSign? You can add documents for signatures in bulk mode and that could become very cumbersome if the program does not work well and is wrong when there are many documents to sign, but so far I have not had any problems. What do you dislike about DocuSign? It is not conducive to slip sheeting. For example, if we pre-emptively send out signature pages to later slip sheet, the DocuSign PDF does not allow you to actually do so. Recommendations to others ...

"Docusign Quick signatures when you need it"

What do you like best about DocuSign? DocuSign is an excellent tool for obtaining signatures and formalizing documents without the need to print, fill, scan and email documents. It's a great time saver and provides a seamless way to submit documents with signatures in a few simple steps. What do you dislike about DocuSign? There are few drawbacks to the software and nothing worth noting here. Perhaps it's a little manual in that you have to tailor your document to be used in DocuSign, but ...

"Salesforce developer"

What do you like best about DocuSign? Flexibility to work with Nintex Drawloop What do you dislike about DocuSign? Sometimes, the docusign updates fail due to few validation rules in salesforce. It would be nice if we could update the docusign related records in salesforce without taking the validation rules into effect. Recommendations to others considering DocuSign: Use docusign in tandem with Nintex drawloop What problems is DocuSign solving and how is that benefiting you? Document ...

"Docusign makes it easy to get signatures quickly"

What do you like best about DocuSign? My new favorite part of docusign is the Salesforce integration. It makes it so easy to send out a document without ever having to leave my CRM during the sales process. What do you dislike about DocuSign? Hmm. I don't really have any gripes with docusign at this time. It's worked as intended thus far and the interface has been improved over time. Recommendations to others considering DocuSign: The integration with Salesforce is the best thing ever! What ...

"Excellent document solution"

What do you like best about DocuSign? DocuSign allows us to get documents out for signature quickly and efficiently without a ton of work. The best part is, we don't have to nag people to get them back to us. What do you dislike about DocuSign? The lack of native document generation for us is a bit of a downside which requires us to contract another software to get that part done. If we could generate documents from within DocuSign, it would be ideal. Recommendations to others considering ...

"HORRIBLE customer service. Andy Phan Sr. Market Development Representative IS HORRIBLE"

What do you like best about DocuSign? Hard to say, I'm pretty fuming. I thought I liked the price, but turns out the price was a bait and switch What do you dislike about DocuSign? They email you after you pay for the entire year and say you need to up your account by $4,000 to get you into the right bracket for your company. We paid $384 for the year, and now they say we need to pay $4,000 more to get the right coverage for our account, or we need to close our account and be out our ...