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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 1061-1070 out of 2954

OP

Olesia P

05/13/21

4.5 out of 5

"Software Engineer"

What do you like best about DocuSign? Go to production process is very easy and comfortable What do you dislike about DocuSign? Would be great to improve documentation of e-Signature components What problems is DocuSign solving and how is that benefiting you? Sending documents to the clients for editing/review

AU

Anonymous User

05/13/21

5 out of 5

"Best way to digitally sign."

What do you like best about DocuSign? Ease of use is what most stood out. I like how simple it is. What do you dislike about DocuSign? Too many notification emails. I feel like I get a ton of emails every time I have to send one. What problems is DocuSign solving and how is that benefiting you? I'm able to get work done a ton faster. Get the contract signed and back to the sales process.

AU

Anonymous User

05/13/21

4 out of 5

"Great experience for e sign the documents"

What do you like best about DocuSign? It is very easy to use, And we can comment on the documents with that we can short the dispute What do you dislike about DocuSign? If we are not ready to sign the documents then there should be the reject button in front screen or on email it self What problems is DocuSign solving and how is that benefiting you? We can get signed the document from the people which is far away and it makes the process fast

AU

Anonymous User

05/13/21

3.5 out of 5

"Commodity tool that feels clunky, but effective"

What do you like best about DocuSign? It is dependable; I have never run into any errors when using the tool. What do you dislike about DocuSign? The interface feels a bit klunky. It feels more like a 90s application when going through signatures. What problems is DocuSign solving and how is that benefiting you? We use it for e-Signature internally at our company for signing off on HR documents. These documents include items like offer letters, HR policies, and reviews.

SK

Sharon K

05/13/21

5 out of 5

"DocuSign makes working remotely easy!"

What do you like best about DocuSign? I love that I no longer have to wait for someone to be in the office to obtain their signature. When working with outside signers, it is also convenient that I do not have to wait on snail mail turnaround time. What do you dislike about DocuSign? I do not have any immediate dislikes about DocuSign. It improves my work life. What problems is DocuSign solving and how is that benefiting you? Getting invoices signed by colleagues based remotely or in other ...

Read more

OP

Olesia P

05/13/21

4.5 out of 5

"Software Engineer"

What do you like best about DocuSign? Go to production process is very easy and comfortable What do you dislike about DocuSign? Would be great to improve documentation of e-Signature components What problems is DocuSign solving and how is that benefiting you? Sending documents to the clients for editing/review

AU

Anonymous User

05/12/21

5 out of 5

"DocuSign is an easy convenient way to get important documentation; however it could be better"

What do you like best about DocuSign? I like that I don't necessarily need to scan and print out documents for signature purposes. It's all over email or even my mobile phone. It reduces so many extra steps with just a few clicks on my computer. What do you dislike about DocuSign? At work, I have been integrating DocuSign with Salesforce to send out contracts to our clients, and I feel that the integration capability could be more intuitive to make it seamless. I've run into trouble with ...

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SD

Shubham D

05/12/21

5 out of 5

"Very easy to send documents and get e-signed"

What do you like best about DocuSign? Sending multiple documents together on one click. This was not easy while using other tools but DocuSign made it possible to our clients to receive multiple documents and get them e-signed on the go without having the document to print and upload and send again. What do you dislike about DocuSign? The process of adding information dynamically. There's too much coding involves when we have to set the data dynamically on a form. The textbox setup and ...

Read more

AU

Anonymous User

05/12/21

5 out of 5

"DocuSign is an easy convenient way to get important documentation; however it could be better"

What do you like best about DocuSign? I like that I don't necessarily need to scan and print out documents for signature purposes. It's all over email or even my mobile phone. It reduces so many extra steps with just a few clicks on my computer. What do you dislike about DocuSign? At work, I have been integrating DocuSign with Salesforce to send out contracts to our clients, and I feel that the integration capability could be more intuitive to make it seamless. I've run into trouble with ...

Read more

DG

Dawa G

05/12/21

4 out of 5

"Digital way of singing or collecting bulk signatures"

What do you like best about DocuSign? DocuSign is very intuitive to navigate, and creating a signature field is also very quick and easy. The next thing is to directly send the document via email to collect signatures and notify the receiver of the form pending to sign and inform us every time the document is signed. We also love the way it allows us to either choose, draw or upload our own signatures and stamps. What do you dislike about DocuSign? Compared to other similar solutions on the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].