DocuSign CLM Reviews in June 2026: User Ratings, Pros & Cons

Not without its flaws, but a good system

What do you like best? online completely. email addresses for specific workflows. fairly user friendly. What do you dislike? the workflows could be considerably more comprehensive with minimal change. Also attribute fields or / tags could be used and searched. What problems are you solving with the product? What benefits have you realized? Access to paperwork and workflow from outside of the office or by multiple parties. Time saving and space saving organization.

My Review of SpringCM

What do you like best? Ease of use/intergration with Salesforce and an outstanding support team. What do you dislike? Some issues inherent in the workflow builder. Recommendations to others considering the product: I highly advise it, the customization of your implementation will outpace that of other competitors. What problems are you solving with the product? What benefits have you realized? Contract management. Ease of storage and audit-ability.

Perfect fit for our company!

What do you like best? SpringCM integrates nicely with Salesforce and allows our sales team the opportunity to move fluidly between sales opportunities and contract management. What do you dislike? Nothing really. May be too soon to tell. When you go from having nothing to having something as flexible, user friendly, and comprehensive as Spring CM, there's not much you can say against it. Recommendations to others considering the product: If you need a solution to integrate with ...

Powerful, Intuitive & Flexible

What do you like best? SpringCM is able to adapt to a dynamic business environment & capable of providing every nuanced process involved. What do you dislike? Not much to complain about. I like the UI & the integration. Recommendations to others considering the product: A very capable, affordable & easy to use system What problems are you solving with the product? What benefits have you realized? Document management & approval process.

My experience with SpringCM has been largely positive.

What do you like best? The document preview pane is a nice feature. What do you dislike? The user interface could be improved to be more user-friendly. What problems are you solving with the product? What benefits have you realized? SpringCM serves as an ECMS for business process-related documents.

Manager, Business & Legal Affairs

What do you like best? Easy, intuitive search capabilities and web browser access/mobile app What do you dislike? Can't pull docs from email straight to SpringCM -- have to pull to desktop first and then to SpringCM Also, redlining from other parties cannot be integrated within the doc in SpringCM unless other party has SpringCM too What problems are you solving with the product? What benefits have you realized? Solving: improved document saving structure; improved search ...

Good front end functionality. A little difficult to set up and control on the backend

What do you like best? Salesforce integration really nice. Being able to display documents in iframe on object and interact with them is a nice feature to have for a business user. What do you dislike? The backend is pretty kludgy. If you don't have a professional developer who can work on setting up workflow, code xml, etc., then you will have a difficult time getting maximum value from the SpringCM product and/or the Salesforce integration. Recommendations to others considering ...

What I need it for

What do you like best? Ease of use and e-signature capabilities What do you dislike? In ability to view all folders at once and inability to download/export a single folder of docs Recommendations to others considering the product: Take a test drive. What problems are you solving with the product? What benefits have you realized? E-filing employee documents

Amazing and Intuitive Product

What do you like best? The system is intuitive. It is simply the easiest content management system out of the top 23 vendors in the ECM space. The basic search feature shows advanced functionality because the results show how likely the document is to produce what you were searching for. Adding metadata is incredibly easy because of the split screen: you can view the document and see the metadata fields at the same time so your metadata entry will be less likely to produce errors. The ...

Efficient, Effective and Scales with the Business

What do you like best? For high volume of contracts in our business, it is one of the easiest CMS that I've used. Enough bells and whistles that help my non-legal business team efficiently send out contracts for signature. The integrated e-signature tool is priceless. What do you dislike? The search filtering capabilities could be better. Recommendations to others considering the product: It's a cost effective solution and easy to get up and running. What problems are you ...