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9.1

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DocSend - Sales Enablement Software

DocSend Reviews in May 2025: User Ratings, Pros & Cons

Streamline sales with DocSend's dynamic features.

4.6

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Starts from $10/User/Month when Billed Yearly

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DocSend Reviews & Ratings

4.6

Excellent

Based on 516 ratings & 242 reviews

Rating Distribution

Excellent

(209)

Very Good

(29)

Good

(4)

Poor

(0)

Terible

(0)

Expert's Review

DocSend has established itself as a powerful and intuitive tool for document management and secure sharing, earning praise from users across various industries. Its standout features include robust tracking and analytics capabilities, which allow users to gain actionable insights into who has viewed their documents, how they engaged with them, and what content ...Read more

DocSend pros and cons

  • Intuitive, user-friendly platform that simplifies document sharing and tracking.

  • Powerful analytics offer insights into document viewership and engagement, helping optimize materials.

  • Secure sharing features with granular control (e.g., password protection, revoking access).

  • E-signature capabilities streamline document signing processes for clients and teams.

  • Pricing is often considered expensive, especially for small businesses or startups.

  • Limited features in lower-tier plans, such as restricted access to advanced tools like NDA or Spaces functionality.

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Showing 141-150 out of 242

07/23/19

4.5 out of 5

Finally.... client action transparency

What do you like best? I can't name just one, but will for this purpose. As a sales person, I love and hate proposals. I love them because they bring in revenue. I hate them because they often go off in to a black hole. One never knows if they are being viewed, perused, dissected or given a summary glance. Now I know. I know who looked at it, how much of it and how long. What do you dislike? I'm so psyched to finally have this capability that I haven't really noticed. I would like to ...

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07/23/19

4 out of 5

complete feedback about customers interest in our business

What do you like best? full report and notification when customers visit our files What do you dislike? expensive for lite functions that we use Recommendations to others considering the product: implement offline tool and APP for IOS missing, but.. engouh What problems are you solving with the product? What benefits have you realized? months later we still now if someone is interested in wour service and we can make contact "silently" :

07/23/19

3 out of 5

Great service for tracking document views

What do you like best? I can share a link and know when people open/review my documents What do you dislike? Some people don't want to be 'tracked'. So would be good to turn it off for select people. What problems are you solving with the product? What benefits have you realized? I can see who's opened my docs and follow up immediately.

07/22/19

5 out of 5

You would have to pry DS out of my cold dead hands.

What do you like best? Transparency into who sees what document, when you are head of Biz Dev or how much time a person really spends on viewing your information, gives great clarity into who is really taking you seriously and who is not. What do you dislike? That people can put in a fake email address and it still shows the document. Recommendations to others considering the product: You don't know what you are missing in your sales team, fundraising or biz dev efforts if you are ...

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05/28/19

4 out of 5

Great At Sending Docs.... Bad At Everything Else

What do you like best? I like that I can send out documents to people and track them. It also shows you which slides people were viewing and how much time they spent on each slide. This is handy especially for sharing large files that can't be emailed due to size. What do you dislike? For the way we wanted to use it, as a sales presentation platform, it did not work well. They told us AFTER we signed that they didn't actually have a conference line component so we had to pay for a ...

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05/21/19

4 out of 5

Good product for overview of how your docs are viewed

What do you like best? The way you can see which pages and amount of time per pages that were viewed. I also like the expiration date function to gain "maximum control" over who you are sending your documents to. What do you dislike? Nothing. On receivers'' end I imagine it's a bit invasive and can be off-putting. But it sets good standards in your professional interactions. Recommendations to others considering the product: If you want to have a lot of oversight over your ...

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04/20/19

2.5 out of 5

It is a very useful tool to implement because we help you update the documents and handle them

What do you like best? It is an excellent work tool because it is very practical and easy to use, it gives you very dynamic functions that allow you to manage and track all the exact information of who opens the documents and which document they are handling. What do you dislike? I had no problems while using this tool, I would say that the most important thing would be that your website tends to get very slow at times and buying this tool can be a bit expensive. Recommendations to ...

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04/11/19

3.5 out of 5

This is an essential product that works well and provides excellent tech support.

What do you like best? I love the ease of use, plus it allows you to track everything, from who opens my document, when they open it, what kind of device and where they are. In addition, electronic signatures are practical in the exemptions that we also send or it is super simple for someone to sign a document What do you dislike? Sometime the website is very slow and I'd like you to have a feature so that people can save the content for later. Also, I'd love for users to be able to ...

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03/25/19

5 out of 5

Great Tool for Fundraising

What do you like best? The ability to track user links, time in deck and slides they focus on. The automatic deck updating is excellent too. What do you dislike? The price point per user is a bit steep. Wish they had a 3 for $100 users deal. What problems are you solving with the product? What benefits have you realized? Sharing our investor deck with potential investors.

03/20/19

4 out of 5

Control and administration of your documents in the cloud

What do you like best? Document tracking is fairly well designed and implemented within DocSend. You can check when your document is opened, from where it is opened and you can also see which person has opened it at any time, this can serve to have a control of which people are reviewing a specific document, it is especially useful within work teams . Users can also download and save the content, which also gives them the possibility of saving information. It has a very broad ...

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