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9.0

Spot Score

Dixa - Help Desk Software

Dixa Reviews in May 2025: User Ratings, Pros & Cons

Efficient, collaborative, and customizable customer support solution.

3.9

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Starts from $39/User/Month

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Dixa Reviews & Ratings

3.9

Very Good

Based on 239 ratings & 292 reviews

Rating Distribution

Excellent

(178)

Very Good

(78)

Good

(28)

Poor

(3)

Terible

(5)

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Showing 291-292 out of 292

10/24/17

4.5 out of 5

Dixa understands my needs and demands!

What do you like best? Mostly I like about Dixa that they understand my needs, demands, and purposes. That is why they deliver best solution which fits my requests in customer support service. What do you dislike? They are not totally perfect, but they are trying to be in non-stop improving. What business problems are you solving with the product? What benefits have you realized? Dixa Contact Center provides me with best customer support platform, which is (as they write, and it is ...

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10/24/17

5 out of 5

Outstanding Tool

What do you like best? Easy integration, User Friendly interface, Helpful Alalytical tools, Ability to request a feature that is not presented right now. What do you dislike? Everything seems well for me. Even if we are facing an issue, it doesn't have a big impact on our business, because the resolution time is very fast. Recommendations to others considering the product The price is really matters, and with Dixa you will definitely not be overpaying. What business problems are you ...

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