Dixa Reviews in June 2026: User Ratings, Pros & Cons

Amazing product - Every company should have this solution

What do you like best? Dixa is very helpful and they know a lot about there product and how it can benefit my business. Solution-minded company with high skilled people. What do you dislike? That i did not use it before now! I should have used it from the beginning of my company Show More What problems are you solving with the product? What benefits have you realized? Dixa help me focus on my corebusiness and full-fill my "team". I am a TECH business and customers are the main ...

Great solution

What do you like best? Thanks, guys, it's pretty easy to use, very customizable and awesome support! What do you dislike? Well, I couldn't find any major issues but would appreciate more detailed analytics report. What problems are you solving with the product? What benefits have you realized? Solving customer inquiries and issues in a more efficient way by having everything in one platform.

Dixa that’s what everyone needs!

What do you like best? First of all, it is easy to use and adjust to personal needs. If you need something to work in a specific way Dixa is happy to offer the solution. Secondly, Dixa team seems to be always online and is prompt to react if any questions arise. What do you dislike? Can’t wait for the features that are currently in the development. Would appreciate having other social media platforms added to the list. What problems are you solving with the product? What benefits have ...

It just works!

What do you like best? Dixa works quite well. I like that it can integrate all different ways of communicating in just one system, which is great! What do you dislike? The price for using Dixa is higher than the old system, but it is okay - The calls for Dixa is a bit high What problems are you solving with the product? What benefits have you realized? Our customers service do really work much better than before. We really get all of the e-mails, Facebook messages and chat messages ...

Works great for our business and customers

What do you like best? Dixa helps us to be accessible to our customers through the most essential channels and provides a good and easy overview for our customer service agents, where we are able to gather all communications in one place. The user interface is very modern and intuitively. What do you dislike? I still miss better reporting tools and overviews and hope that this will be improved this year. What problems are you solving with the product? What benefits have you realized? In ...

So simple to use

What do you like best? I really like how easy it is to use Dixa. It is super easy to navigate around in Dixa. Besides, I really like that I have everything from Chat, Email, Messenger and Phone in just one program. What do you dislike? I would be very nice if you could see statistics for each user, such as indbound/outbound calls, mails. What problems are you solving with the product? What benefits have you realized? I creates structure, as all our customer-service-related cases, are ...

A good tool to contact

What do you like best? It is a program created to achieve contact with the customers of your company in a safe and easy way, works great for the various tools with which this account, can be used in different companies regardless of the size of this, it is possible to be always in constant contact with customers making it possible to satisfy customers and win with this a better reputation What do you dislike? There is nothing so far that I do not like about this program because it works ...

Dixa - helping my business every day

What do you like best? I love the improvements that Dixa underwent in the last couple of years. We started with a bit of frustration and now we're at the point where almost everything is going smooth. I like the prompt level of support, the attention to detail and feedback and the drive to become better each day. So glad I stuck with you guys! What do you dislike? I feel Dixa takes a lot of Ram power. It makes the browser (Chrome slow, it slows itself to the point where we need to wait a ...

Dixa x Pagazzi.com

What do you like best? Really easy to set up and use - even with the Phone Calls, and number porting from different providers. Dixa Work Flows are an extremely powerful tool to manage incoming messages from the customers. What do you dislike? Can't think of any downsides at the moment - really Dixa was the huge improvement from what we had. Recommendations to others considering the product: Great for teams of more than 2 Customer Service Agents - reaches it's full potential if rolled ...

I think it's a complicated system to learn - but when you know how it works, it is really nice!

What do you like best? I like the fact the it has all-in-one! You can chat, answer mails, answer call + call members. I also love the fact that you can transfer mails to other agents. What do you dislike? That you'll receive mails while you are on phone - and that the sound will still appear even though you are on phone. Recommendations to others considering the product: x What problems are you solving with the product? What benefits have you realized? We now have all-in-one (phone, ...