Digital River Reviews in June 2025: User Ratings, Pros & Cons

DISCONTINUED

Canceling impossible

Canceling impossible - here Kaspersky. Emails end up in black box - avoid these bandits. Needed to block my credit card.

no email address

Tried to contact them through there paypal email address and each time it was returned not delivered. I bought something and tried to cancel before i received item.

I would do a minus 5 star if I was…

I would do a minus 5 star if I was able.. My elderly mother has a had a transaction for £62.99 taken from her account without any consent. Will now be in touch with fraud squad for a full investigation.

Worst company for managing invoices for businesses

I subscribe to a software that renews yearly, and every year it takes about one hour for me to find that corresponding invoice. If it wasn't because I can't replace that software I would have stopped using it because of this annoying process.

From a $2.99 (supposedly free)photo software, to $59.99us monthly subscription, Canceling V/difficult

I went from a supposedly free trial, to a charge of $2.99 for a photo software enhancer. Then suddenly charged monthly a fee of $59.99US by Digital Rivers. When I tried to unsubscribe from the software, it was hard to do through the Digital Rivers commerce sight. So I canceled through PayPal and requested a partial refund. Then I noticed another carrier had slipped into my Pay Pal account asking for same amount? I canceled that too. Looking at others feedback, it would seem they are ...

"Global E-commerce"

What do you like best about Digital River? Easy understanding between buyers and sellers Sales support Customer service What do you dislike about Digital River? Need much more implementations in pricing and procedures What problems is Digital River solving and how is that benefiting you? Ease of payment process and reducing time consumption

Subscription handling over years

I have a subscription running for an antivirus product via Digital River for years already and had no issue at all. Was once in contact to the customer service for a change in my subscription and the service was pretty good.

Subscription handling over years

I have a subscription running for an antivirus product via Digital River for years already and had no issue at all. Was once in contact to the customer service for a change in my subscription and the service was pretty good.

"Holistic approach"

What do you like best about Digital River? Digital river is unique when comes to diversification and service to a number of clients What do you dislike about Digital River? Though Digital river does provides a nice platform it needs to improve it's user interface What problems is Digital River solving and how is that benefiting you? It bridges the gap between an user and the service provider

"Great experience"

What do you like best about Digital River? It was a great experience, the features and the experience of a customer had been great , would refer this to my friends and family . What do you dislike about Digital River? Just that a little more awareness is regarding the services What problems is Digital River solving and how is that benefiting you? Smooth workflow and multiple efficient projects got through thanks to this.