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Digital River - New SaaS Software

Digital River Reviews in April 2025: User Ratings, Pros & Cons

Streamline eCommerce and boost revenue globally.

2.3

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Digital River Reviews & Ratings

2.3

Based on 682 ratings & 843 reviews

Rating Distribution

Excellent

(107)

Very Good

(49)

Good

(15)

Poor

(22)

Terible

(650)

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Showing 721-730 out of 843

G

Gordon

01/31/19

1 out of 5

Paid for the software and never…

Paid for the software and never received a registration key or even any correspondence! Beware!!!

G

Gordon

01/31/19

1 out of 5

Paid for the software and never…

Paid for the software and never received a registration key or even any correspondence! Beware!!!

E

Emil

01/27/19

1 out of 5

How far to go to get a return of…

How far to go to get a return of purchased laptop through? After I ordered a new computer d.25 / 12/18, I regretted the purchase on 26/12/18. I wrote a mail three days later, they replied that it was now too late to cancel and I had to receive the computer and then apply for a return. Shortly after I received the computer, I got a return order, and got a return ID code for use when it was to be picked up. Until now, it has still not been picked up! for countless emails and calls, I get the ...

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E

Emil

01/27/19

1 out of 5

How far to go to get a return of…

How far to go to get a return of purchased laptop through? After I ordered a new computer d.25 / 12/18, I regretted the purchase on 26/12/18. I wrote a mail three days later, they replied that it was now too late to cancel and I had to receive the computer and then apply for a return. Shortly after I received the computer, I got a return order, and got a return ID code for use when it was to be picked up. Until now, it has still not been picked up! for countless emails and calls, I get the ...

Read more

AH

Amy Hunt

01/20/19

5 out of 5

I was headed on a business trip to the…

I was headed on a business trip to the UK and realised at the airport on Friday evening that I had forgotten my ThinkPad charger, rendering my laptop useless. Ordered a replacement to the UK address I was staying at on the Lenovo website (distributed by Digital River) and it arrived on the Monday lunchtime. Super happy with the service! Especially after reading all the bad reviews. The delivery updates were also really useful, as I knew exactly when to expect the courier.

AU

Anonymous User

12/20/18

5 out of 5

"Professional service"

What do you like best about Digital River? Great service and efforts. Dashboard is well-designed and monthly payment are on-time. No problem with different currencies. What do you dislike about Digital River? Nothing.Only control panel can be improved for checking paid amount list. ( Withdraw list by Shareit) Recommendations to others considering Digital River: Just they are great. What problems is Digital River solving and how is that benefiting you? Getting orders from around the world.

DJ

Dr. Julian K

09/04/18

2.5 out of 5

"Initially thought it was a scam but seems OK"

What do you like best about Digital River? Issue was eventually resolved as I received a refund from vendor. What do you dislike about Digital River? I initially wrote: "Two months ago I bought a product which uses this platform and I got a dead link to download the software. The server issuing the error belonged to MyCommerce, so as a technical issue it was probably their problem and not the vendors. Support told me to write to the vendor as they saw it as their responsibility. How can it ...

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NK

Ninj Kitt

08/30/18

3 out of 5

roduct works. customer service not so much.

Seems like my story is the same as everyone else. no phone number. no response. no download. Looks like a total ripoff to me. i didnt hear from anyone however i figured out how to workaround their delivery system. it does work. blew out a win 10 password to a computer of my fathers which when he passed the pw was lost.

ES

Eva Schwartz

07/31/18

1 out of 5

Stay away!please!

Stay away! Please! From the outside it looks like a very professional company but instead it's a scam! There is no phone number to call! Everything goes by email back and forth....please don't buy, please.

M

Max

07/28/18

1 out of 5

Avoid it. No coupon. No software.

I was going to buy a software, searched for a coupon available and planned on that site. Payment was confirmed but no email, no download link, nothing at all. At least, no money were subtracted from my paypal account, for the moment.