Digital River Reviews in June 2025: User Ratings, Pros & Cons

DISCONTINUED

On May 24

On May 24, 2024, Digital River automatically charged without my authorisation on behalf of a company. It is crucial that the company recognises the order number provided by Digital River, as they are currently denying its existence. This attitude, in Italy, is called bad practice. Given that companies are made up of human beings, I kindly request for someone to personally contact me to explain this behaviour. And as a result, give me back my money. Payment charged by Digital River Ireland, ...

Why is LG associated with these muppets?

Purchase LG product direct from LG site. Verification obtained from card company and confirmed. Order page then seems to switch to Digital River the only notification of this being an inconspicuous note at the top of the page saying unable to process order. Tried with new browser / alternative PC and card company . . . the same failure occurs. No email contact or explanation. Must be costing LG hundreds of sales and harming their brand image big time.

Auto Renewal of Avast Security Premium that Avast had cancelled

My Windows 7 laptop had became my NON-Internet computer – simply for management of my spreadsheets. AVAST! replied to an earlier email of mine that “No refund is due as you’ve missed the 30-day Money Back Guarantee period” But also commented “The automatic renewal for your subscription has been cancelled.” On April 29th, I had reason to briefly connect this old W7 laptop on to the Internet in order to access some old printing software that was still linked to my (very old) printer. Purely ...

USELESS CUSTOMER SERVICE

When I opened my Adobe account years ago I had to do my billing through Digital River. Well, for 10 years I never thought about it until recently when I just couldnt access my invoices from them since January. I sat on the phone today for 45 minutes trying to get them to help resolve this as the INVOICES SAY DIGITAL RIVER ON IT and NOT ADOBE. Anyway after a very useless call with one of their customer service individuals, who couldnt help, couldnt transfer me to a manger and was just ...

Worst possible online shopping…

Worst possible online shopping experience, they run the online store for Logitech, I have ordered a keyboard and have had no email confirmations, I can see they have taken my money. There is no response on there online chat, no email to contact and the phone number says they are on Holiday! I have no idea what is going on, I'm currently stuck without a keyboard and should have just ordered on Amazon for £10 more would have been worth it! -- Update. If you are dealing with the orders then ...

Unauthorised payment to Digital River Ireland from PayPal.

I have had an unauthorised payment taken from my PayPal account of £1448.98. Until yesterday I had never heard of Digital River or entered into any transactions with them. Neither have I entered into any transactions for this amount of money with anybody. PayPal won't accept that it is a unauthorised transaction. How can a company just take this amount of money from someone's PayPal account?

robdogs

unable to log into my account keeps telling me to change my password everytime i try to log in. wont give me a refund this is a con. then they say i need my username but i didnt make one and they say they cant tell me what it is as i need to log into my account to see it. this is a third party site and the company i bought the programme from wont supply a refund as they say i dont need to log in to get the download

They Auto renewed a software that I do…

They Auto renewed a software that I do not want. I am jumping through hoops to try and get AN almost $200 refund. I found the same software renewal for $39 DO NOT USE THEM

They took unauthorised payment from my account

They took payment from my account, no reference, no idea what it was for. Had to close my account to stop this happening again. 1 star because I couldn’t give them less

Today i received an email stating thart…

Today i received an email stating that AVG [Digital River UK has taken £84 99 out of my bank account today the 7th of April 2024 . I unsubscibed weeks ago as . I just looked up the account and it states i have Internet security multi devices , number of devices 10 , I only have one device which is a second hand laptop , what is going on ?.I am only on a basic state pension , and i want a refund of that money they have taken out of my bank.