Digital River Reviews in April 2025: User Ratings, Pros & Cons

Waiting 2-3 months to get paid

I've been happily using Digital River for many years to handle the payments for the software I sell online. Recently they have changed the way they forward the payments. Instead of two weeks I have to wait more than 2 months (!) before they send me the money that my customers paid for my software. They didn't even give me a notice. So basically I'm now two months without an income. The revenue I made in July will only be paid in the beginning of October. Imagine the company you work for ...

Not delivering

Handling the logitech ecommerce store. Not delivering products sold from logitech store.

Fast order processing

Fast order processing. Bought EZ CD Audio Converter, fast delivery everything works as expected. Thank you.

Fast order processing

Fast order processing. Bought EZ CD Audio Converter, fast delivery everything works as expected. Thank you.

Ordered software, no license provided

Ordered software, no delivery of software license, wish I had the ability to read the reviews of this company before I put my credit card number in, reaching out to credit card company for support.

Ordered vmware fushion. No licence delivered!

Ordered vmware fushion. Got chaarged but No license delivered. Scam in broad daylight. How do authorities allow these? I am submitting a complaint to CCPC.

I know I’m the only one who’s given…

I know I’m the only one who’s given five stars, but honestly, I couldn’t resist! I’m extremely impressed by the responsiveness and professionalism of this e-commerce site. After requesting to be removed from their credit list, I was pleasantly surprised to receive a response in less than an hour, confirming that my request was handled. It almost feels like they have a customer service superhero on their team! Such swift and effective service truly deserves this rating. Thanks for a flawless ...

I know I’m the only one who’s given…

I know I’m the only one who’s given five stars, but honestly, I couldn’t resist! I’m extremely impressed by the responsiveness and professionalism of this e-commerce site. After requesting to be removed from their credit list, I was pleasantly surprised to receive a response in less than an hour, confirming that my request was handled. It almost feels like they have a customer service superhero on their team! Such swift and effective service truly deserves this rating. Thanks for a flawless ...

I had a ' payment / subscription ' of…

I had a ' payment / subscription ' of £79.99 attempted on my card from this company, yet have NO IDEA what it is for ?? .. no email to state a payment will be attempted nor declined? .. from the reviews here seems to be a SCAM , how do banks allow this?

Bait and switch scammer

This company deals with a group of shady software subscription companies that bait and switch then tell you that you have to contact one company (software company) to ask for a refund and then the software company tells you to contact this company. The software never works (you don't know that until after you buy it) then they want to charge you $30+ per month as a subscription. On top of this theyt request money from your account the day before your payment is due. They invoiced me and ...