Digital River Reviews in May 2025: User Ratings, Pros & Cons

DISCONTINUED

Complete scam from start to finish

Bought a laptop from Lenovo. It took 11 days to arrive. A different, worse and cheaper laptop arrived (but they charged me the amount for the more expensive laptop). When I sent proof to their customer service they ignored my emails. So I requested a return, they sent me a link to their website which just gives me an error page every time I click "Request return label". I emailed them about this and guess what? they're ignoring it. So I'm unable to return it and stuck with the laptop I ...

They take my money from paypal fo Avast…

They take my money from paypal fo Avast Antivirus. I make the complain bat never give my money back. Not recommended Avast Antivirus.

Suscripción de $199 que no deseo..

Hoy abro mi correo y me encuentro con la novedad de que me han cobrado de mi cuenta PayPal $199 de una suscripción de DIGITAL RIVER IRLAND, cosa que yo nunca autoricé o recuerdo haberlo hecho. Favor solicito me ayuden con la devolución del mismo. Mi correo es: osfer21 @ gmail.com Today I open my email to find out that my PayPal account has been charged $199 for a subscription to DIGITAL RIVER IRLAND, which I never authorized or remember doing. Please help me with the return of it.

Total scam

Total scam - was sent bogus email re an account never had. Asked for bank details. I don't think so!

It would be no stars if I could

It would be no stars if I could. I bought my wife a Fitbit 4 in July last year and it is still under warranty. It was working fine until about a couple of weeks ago until it just went blank. Thought it had run out of battery so went to charge it. It stayed blank and constantly buzzes when on charge and it gets extremely hot which is a fire hazrd. Tried to contact Digital River Ireland twice through their web-site and have had NOTHING back. I cannot find any information as to how to return ...

SCAMMERS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

What is wrong with you people? I ordered memory 5 days ago (order 1003359214789), I cannot get any status report. I suspect you are a bunch of scammers. I am reporting you to the FBI, and SBI of Minnetonka, MN. Is that what you want. Get off your sorry asses and update the status of my order or refund my money......

Appaling Lenovo customer service

Appaling Lenovo customer service. Wrong product delivered, over 4 weeks later it has not been collected. Outsourced customer service in the Phillipines can do nothing other than pass messages to the "internal team", "black hole" might be a better description.

Scam Order Fulfillment for Crucial

We ordered over $500 in parts from a company called Crucial by Micron. Crucial Uses Digital River for their orders and shipping. What a Scam!!! After ordering from Crucial we received an email invoice by a company called DRI. After 10 days of waiting for the parts to arrive we looked at the invoice. There is no tracking number, no information as to how the order will be sent; no phone number for DRI, no email. We went online to try and contact this company and every time we clicked on ...

A Complete Scam

This has to be the worst company that I have ever had the misfortune to get involved with. I haven't received the goods (Lenovo PC) and I haven't received a refund. I am now bringing a complaint to the Irish police and a chargeback to my credit card. A complete fraud avoid at all costs. Edit: I hope that this is not a waste of time but the order number is 1032693914339. My dealings have at all times been with Digital River Ireland. Update: 12/05/22 Thank you, a very pleasant CS Rep ...

Could be the most useless bunch on earth

I purchased a laptop yesterday for £40 more than it is today. Submitted a price match claim. Rejected because codes are not 'stackable'. I am not trying to 'stack' a code. I am trying to get a refund on the current advertised price on the site, vs the price I paid yesterday. It seems the people they employ lack the most BASIC comprehension skills. Two reps have rejected my claim, but when I call customer service they agree with me and raise a 'case'. It seems that I will need to return the ...