Digital River Reviews in May 2025: User Ratings, Pros & Cons

DISCONTINUED

Digital River customer support website…

Digital River customer support website does not recognise the order number nor accept my email to reset a password. They provide no physical postal address. Impossible to contact them to cancel auto renewals.

Better then they say!

After i saw so many bad reviews i was a little worried i chose the wrong option. I ordered the asus rog strix G15 on a sunday evening with my savings money from the ASUS NL BE estore. After reading the 1 star reviews i thought i lost my money. But no, i got mails everyday with updates of where my package was. Monday (the next day) i saw it was shipped to my country, i recieved another update on tuesday morning (the next next day) in which they said my package was gonnan arrive wednesday. ...

Ordered a Lenovo HDMI adapter from…

Ordered a Lenovo HDMI adapter from Lenovo UK in Dec 2021. Goods are sold by this Digital River. Tried to cancel order the day after but was told by Digital River/Lenovo support to refuse the delivery as they can't stop the despatch. In the end, couldn't refuse delivery as I wasn't there when the useless DHL tried to deliver. They tried and failed again a week later. So parcel went to sit at DHL depot. I NEVER RECEIVED IT. As I had cancelled the order, I awaited Lenovo refund. They are ...

Quick delivery

The web site was easy to use. Delivery was very quick to my home in UK.

Quick delivery

The web site was easy to use. Delivery was very quick to my home in UK.

In my PayPal account I have had a…

In my PayPal account I have had a charge from you but I have not authorized it, I want the amount refunded.

I bought a graphics card of the…

I bought a graphics card of the Lenovo.com uk store which failed after 3 months. I have been batted back and forth between technical support and the digital rivers customer service at least 10 times. Every time I am told to phone the other department. No one wants to help, no supervisor is available. I even emailed the complaints department who told me to ring digital river (lenovos shop), only to be told by digital river that they won't help. Shocking. I will never ever be bitten by this ...

Unfortunately

Unfortunately, I got here, I ordered a laptop, it came, but it was defective, I ordered a return, and it was barely returned because the courier could not pick it up in London. managed to pick up on 09/21/2022. the next day he was there in their return department. until today, October 18, 2022, they have not refunded me, at first they wrote that they were waiting for confirmation from the warehouse about the return, then they asked for more documents if I really returned it, and they wrote ...

I downloaded a program this morning…

I downloaded a program this morning thinking it was for downloading music, as the the program charged a total of 95 dollars, but that was not what it turned out to be, I was unable to convince them to refund my money, so beware any program that displays the term Digital River, they are thieves and very deceptive. I had a printout with every necessary piece of info needed to verify my purchase, but nothing was ever good enough for them, but the Better Business Bureau come Monday, and perhaps ...

Beware: Scamming customers

Agree with quite a lot of other reviews. They will not cancel the subscriptions and keep charging my card. I also changed payment method to stop them from charging again. They are scamming people.