DialSource Reviews in May 2025: User Ratings, Pros & Cons

"Dialsource has taken productivity way up, making it seamless and not monotonous to make calls."

What do you like best? Takes out the white space of call campaigns. What do you dislike?

"Good product with few bugs"

What do you like best? I like the ease of creating campaigns and the fact that when I do have an issue, the support team is EXTREMELY quick to get back to me.

"Great product! "

What do you like best? I like that we can create call campaigns with auto-dialing for the next individual

"Dialsource helps keep our reps on task!"

What do you like best? Dialsource has a huge impact on keeping reps on track, and also making sure none of their accounts "fall through the cracks". The fact that each disposition sets in motion a series of future tasks ensures that our reps stay on task!

"I love working with dialsource, it makes record keeping great"

What do you like best? the record keeping. It is great to know i can see the clients I have called and the results of the call, and can hear all the agents recorded calls

"Dialsource exceeding my high expectations."

What do you like best? The people at Dialsource are not only great people but highly gifted technologically. They know Salesforce inside and out and can help me with any configuration. I make jokes about their customer support that you can 't submit a request and go get a cup of coffee because your phone will be ringing with tech support before you get back! My salesman, Kevin, wasn't pushy and, unlike some salespeople, he knew this product inside and out. My boss (who had the bucks) was ...

"Great Dialer with versions for every need"

What do you like best? The dialer provides a lot of flexibility and potential automation on our Salesforce instance. The fact that we can implement a dialsource dialer that can auto dialer and another one that acts as a powerdialer has been very beneficial for various departments.

"Great product!"

What do you like best? Dialsource truly drives efficiency for our sales team by automating their entire sales process! This tool has drastically increased their success metrics.

"MSG"

What do you like best? Their flexibility to fit into your organizational requirements. Willingness to develop functionality to move the process along.

"Improve lead management and follow up"

What do you like best? Dialsource has some great features that help your reps be more efficient. Post call automation allows fields to be updated automatically based on call dispositions. The product can also be customized for your business needs. For example, we set up a real time priority queue to create instant notifications on inbound lead traffic to increase our lead to speed. Dialsource has a great customer success team that proactively works with you to ensure success.