Dialpad Talk Reviews in August 2026: User Ratings, Pros & Cons
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Dialpad Talk Reviews & Ratings
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Dialpad Talk pros and cons
Reviewers love using it seamlessly across desktop, web, and mobile devices anywhere.
Call recording with real-time transcription is praised for reviewing conversations and training.
Texting and a dedicated business number keep work and personal communication separate.
It integrates with CRMs and tools like Salesforce, Outreach, and Front.
Several reviewers report occasional choppy or noisy calls, sometimes tied to wifi.
Some note missed-call or notification glitches, and a few wish it had video calling.
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Showing 321-322 out of 322
UI
User in Education Management
08/13/19
A near perfect solution for our needs.
What do you like best? We were looking for a solution that would allow our staff to stay connected & available no matter where they might be - and Dialpad Talk is that solution for us. The integration with Salesforce was a bonus that allows our staff to be informed during calls, builds a strong CRM, & allows us to create call campaigns for easy use. What do you dislike? We occasionally run into some technical issues - due to the integration with our campus system however it's ...
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AI
Agency in Internet
08/13/19
Great alternative to traditional phone lines.
What do you like best? I like that I can receive calls to both desk computer and cell phone app. That flexibility allows me to answer work calls wherever I am at. The pricing was in a range that makes this service attractive. What do you dislike? The desktop app needs to be rebooted every couple of days. Not sure if there is a memory leak but the performance slows down. The other complaint would be the number of spam calls that come thru during the first couple of months if you ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].