Dialpad Talk Reviews in June 2026: User Ratings, Pros & Cons

Great Phone System

What do you like best? Easy access to analytics and call recordings allow for incredible coaching. What do you dislike? Functions can be spotty at times. Analytics can go in and out Recommendations to others considering the product: Look at analytic features What problems are you solving with the product? What benefits have you realized? Coaching sales reps and sending out daily reports is as simple as clicking one button

Great way to stay connected

What do you like best? I love that this app keeps me connected to my team all over the world. What do you dislike? Every now and then the system goes down which for me is fine because I can always use my cell if needed. Recommendations to others considering the product: Do it. You wont regret it. What problems are you solving with the product? What benefits have you realized? The biggest benefit for me is the ease of communication. Its much easier to send a message ...

Dialpad is super flexible and works great

What do you like best? The ease of taking calls where ever I want to. Moving around made simple What do you dislike? Not much. The product works very well. If there is an issue Dialpad help is awesome. What problems are you solving with the product? What benefits have you realized? Takes care of handling many different calls and allows my people to work easily from remote locations.

Best services ever!

What do you like best? The texting option is the best when it comes to dialpad, moreover, if you are using dialpad for your business its the best when it comes to online calling What do you dislike? Nothing its pitch-perfect - i would highly recommend you to go with dial pad as it is the best among all. Recommendations to others considering the product: Have it and leave everything behind its perfect What problems are you solving with the product? What benefits have you ...

Fanstastic Way To Move Online

What do you like best? I really enjoy that we can set up multiple departments. What do you dislike? It's a bit confusing for very small organizations. What problems are you solving with the product? What benefits have you realized? We moved from a very pricey Verizon account to this, which is easy to use and cost-effective.

Great change from traditional

What do you like best? The VI ability to have a semi-accurate transcript of calls allows me to review and check into previous calls to maintain a streamlined communication with customers, and allows me to reference older calls for billing purposes. Also the ability to have a standalone app on my desktop, a desk phone, and my android phone that all sync up for incoming communications in real time is a game changer, I've tried multiple other software and none are able to stay in sync as ...

Dialpad for Work

What do you like best? The ease of use and ability to use multiple platforms. What do you dislike? Having to have a G Suite of domain to get service. Use to be able to use personnel email accounts Recommendations to others considering the product: Good product What problems are you solving with the product? What benefits have you realized? Improved productivity between ministry offices

Best VOIP phone system available

What do you like best? Dialpad has been a perfect fit for our company. We were looking for a phone system that could be easily implemented and useful across our teams, and Dialpad is exactly what we need. The phone and desktop interfaces are easy to use. What do you dislike? Support could be improved. I've been reaching out to our account manager for questions that come up, but there are long periods of time before I receive a response. Additionally, we've had a few quality issues ...

The way forward

What do you like best? The thing that I like best is how it translates across multiple devices. What do you dislike? I wish there was more integration with Mac and Outlook. What problems are you solving with the product? What benefits have you realized? Provisioning new users is super easy and we are just starting to look at using the voice to text capture.

Dialpad works well for us-- our Small Biz clients!

What do you like best? Ability to use my Main Telephone Number to make calls with any device-- from anywhere in the world. What do you dislike? As far as deficiencies, Nothing comes to mind. What problems are you solving with the product? What benefits have you realized? Ability to use my Main Telephone Number to make calls with any device-- from anywhere in the world