Dialpad Talk Reviews in June 2026: User Ratings, Pros & Cons

Customer friendly!

What do you like best? My favorite aspect is how easy it is to use. The interface of both the web tool and the iOS mobile app are incredibly customer centric in that they require no explanation and search for what you need to accomplish. What do you dislike? Next to nothing! We use Dialpad for a lot of international calling and the functionality with regards to that has improved vastly throughout my experience with Dialpad over the last two years. What problems are you solving ...

It will do, its apparantly the only option

What do you like best? One device two numbers, ability to know how to answer the incoming calls, desk top app. What do you dislike? doesn't always connect to phone that i am calling. no persona;l service, Cell provider says its a dial pad issue and can help resolve. support is lacking. The way the contacts work What problems are you solving with the product? What benefits have you realized? efficiency of caring one device and two numbers

My dialpad experience

What do you like best? i like the semi detailed logs of the calls as well as the visual voicemail What do you dislike? Dialpad stability is something to be desired, it crashes from time to time or creates a duplicate process that runs up to 40% of my cpu Recommendations to others considering the product: It works fairly well aside from the occasional crash and process duplication What problems are you solving with the product? What benefits have you realized? it makes ...

Best Voip service and software

What do you like best? Dialpad's multiplatform app is easy to navigate for users with VoIP app experience and new users adapt quickly. Calling reliability has been fantastic in multiple different office and WFH environments. The admin console settings page make updating changes a breeze. What do you dislike? The mobile app could have a cleaner interface for information at a glance. Being a member of multiple departments means tapping multiple times to view important information. ...

User-friendly, accessible, and reliable product!

What do you like best? I love that I can take calls from my computer or my phone. I can separate my business and personal life via the Dial pad app. It is also super convenient to take calls from my computer. What do you dislike? Sometimes the app on my computer doesn't quite sync with my mic, but then I just use my phone. Recommendations to others considering the product: If you have a company of 50+, this is a must have! What problems are you solving with the product? ...

Changing my day to day

What do you like best? I like the accessibility I have talking to the people I work with day to day. It is a very convenient system that works well in our work environment that cuts wasted time throughout our day and keeps things moving. What do you dislike? The system will easily disconnect or drop calls, which can be incredibly frustrating mid conversation. This is the part of the system that slows the day and makes for more errors. Recommendations to others considering the ...

Modern Phone System!

What do you like best? flexibility - use on any PC, phone, or other device. What do you dislike? not much - it's all good. Flexibility of how to answer or transfer. What problems are you solving with the product? What benefits have you realized? not wanting dedicated hardware; anytime, anywhere business line access using the business's number.

My experience with DailPad

What do you like best? What I like best about Dialpad is how it tracks and logs all of my calls and contacts and any messages can be looked up instantly. I can record calls when needed for meeting, instructions or for trainings. A highlight feature is the transcription which allows for a conversation in Spanish to be interpreted in english in real time. What do you dislike? What I dislike is service can be somewhat unreliable when you have a very large office. Calls can drop ...

Excellent Product, Very Few Issues

What do you like best? Switching calls seamlessly between device (iphone on carrier, HD internet calls on iPad/laptop). The ability to see departments and people's statuses'. The Call Center feature looks amazing, listen in, barge etc features on a futuristic scale with action items (or whatever they're renamed to now), checklists for example on sales calls, and is overall useful but too expensive. What do you dislike? The iOS App has been missing a few features such as the ability ...

Teacher for Dialpad

What do you like best? I love that Dialpad allows me to easily reach people I need. The interface is simple. What do you dislike? There isn’t anything that I dislike about the app. I wish that I could set a time to the number so that after hours, calls go straight to voicemail. Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? I am able to connect with students without them having ...