Dialpad Talk Reviews in June 2026: User Ratings, Pros & Cons

Great Phone Service for a Busy team

What do you like best? I love the ability to be able to listen to all the recordings after our team finishes a call. Gives a great chance for us to follow up on any opportunity and revisit the great moments What do you dislike? Lots of bug issues still currently. Would love to find better reporting as well instead of what is offered inside the standard dash for admins Recommendations to others considering the product: Always make sure to check do Not disturb! What ...

Best decision for my business

What do you like best? Well, it is very flexible and I can use it on my smartphone and on my working Lap top. Al my associates are spread around the world and we all are using DIAL pad and it feels like we are the same office. We are making hundreds of calls daily and it is great. What do you dislike? Sometimes it crashes but it is rare. When crashes usually it's taking a lot of ram memory, but after one restart everything is back to normal. Recommendations to others considering ...

Such a convient app!!

What do you like best? I love the ease of using this program. I can call/text numbers, save them, and have the history right there for me to come back to! The recording feature is also awesome! What do you dislike? There is nothing that I do not like so far with Dialpad. I haven't had any issues nor anything go wrong with making or receiving calls. Recommendations to others considering the product: Don't change too much, it's awesome! What problems are you solving with ...

Reliable phone service with many great features

What do you like best? I love the ability to place customers on hold and transfer calls. It allows us to functions so much better as a business. What do you dislike? There's not many negative things to say. I have the occasional dropped call, but I believe it's usually on the customer's end. Recommendations to others considering the product: I highly recommend Dialpad for both the ease of use and the excellent customer service provided. If you want a platform that's capable ...

Dialpad at Uber

What do you like best? Clean layout, easy to use and navigate the system What do you dislike? Call quality is poor and I often have difficulty getting international calls to go through What problems are you solving with the product? What benefits have you realized? Able to speak to international candidates more easily and without an international phone plan

Compared to others, better pricing, for better product.

What do you like best? I like that I have VoIP on my computer or mobile device, without a requirement to have a physical phone. What do you dislike? The software doesn't always get the best or clearest connection. But to be fair, that can be because of my own high speed internet or other glitches, unrelated to DialPad. Recommendations to others considering the product: Seriously consider short & long-term needs. If you are an independent contractor, this is a fantastic ...

Solid land line alternative

What do you like best? I like the ability that I can have my office phone anywhere I have a connection to the internet. I also like the ability to add new lines easily and seamlessly. I also like the option to customize the message. What do you dislike? The transcripts are a nice feature and I do like to have them sent to my email but I find that the translations are not that accurate and I typically will need to go listen the actual voicemail message for accuracy. What problems ...

Very functional and stable

What do you like best? Very simple and easy handled app. Impressive the fact you can call anywhere with a very stable connection, just like a phone call. What do you dislike? Sometimes the call is no completed and you need to call it 2 or 3 times to actually get the tone. What problems are you solving with the product? What benefits have you realized? No need to use company's phone or credits, using on the laptop (unlike whatsapp call)

Good call center features

What do you like best? Works great for call centers, better than anyone else. What do you dislike? Some parts of the interface are unintuitive, like returning a call using the missed call notification. What problems are you solving with the product? What benefits have you realized? Managing our call center

Excellent app, easy to use on macbook

What do you like best? Honestly, it's working extremely well on macbook. Never had any issue calling in any country, USA, France, Tunisia, UAE, Japan, Australia .. What do you dislike? It's not working on iOS, I don't know if it's only me, but I tried on my iPhone X and iPhone XS of my wife, and impossible to call unfortunately. Recommendations to others considering the product: Update iOS app to make it work What problems are you solving with the product? What benefits ...