Dialpad Talk Reviews in June 2026: User Ratings, Pros & Cons

Flexible, Scalable and Super Easy to Use!!

What do you like best? I like how flexible the product is to use and to configure. When you are in need of support you can speak to a representative depending on your software level but MOST importantly you can answer practically all your questions in their FAQ's you are also able to submit a ticket and this is usally answered rather quickly. What do you dislike? When new features launch they are starting to nickel and dime... been with them forever you think there would be some ...

Works well - simple to use.

What do you like best? Dialpad is easy to use. Efficient. Effective. What do you dislike? There is nothing I dislike. The product works well for our use case. What problems are you solving with the product? What benefits have you realized? Not having to use my personal phone to speak with clients. Helps me maintain boundaries.

Extreme Productivity and Work Life Balance

What do you like best? The ability to isolate my number, which allows me to streamline communication with my clients while also maintaining a work-life balance. What do you dislike? I don't like that there isn't a direct emoji board integration What problems are you solving with the product? What benefits have you realized? I'm overachieving goals because of my ability to organize how I communicate with my clients.

Easy to use

What do you like best? 1. Searching for text or specific conversation is the best part. 2. Keeping records of the conversations it's a good feature 3. Multi calls are very good What do you dislike? When you are texting but get a call you loss everything you are texting in the same moment What problems are you solving with the product? What benefits have you realized? 1. Saving time searching for text and conversations 2. Records of all calls help us as a company ...

Great and innovative product for our company

What do you like best? I love the voicemail forwarding features, the out of office voicemail customization and being able to read voicemails when they are received. What do you dislike? There isn't much to dislike about dialpad. Sometimes the call quality can be scratchy but 99.9% of the time we can use it without any problems. What problems are you solving with the product? What benefits have you realized? We are able to track our calls and texts with clients and between ...

A good cloud baased phone system

What do you like best? Cloud based and very versatile to use and tweak What do you dislike? Can get rather costly for a small business when adding many users What problems are you solving with the product? What benefits have you realized? being on the road, we were looking for a flexible platform that could be self managed

This one is the Best VOIP system

What do you like best? This is the best voip system/ software out there. I am so happy that I do not have to give out my personal cell phone number for business anymore. I can call my colleagues over the dialpad and get connected to them whenever I need. I can use dialpad app on my iphone to connect when I am away from my desk. Ability to make international call is another great feature dialpad has and which I frequently use. I have synced my contact list to dialpad and I am able to just ...

Good tool for making calls

What do you like best? It is really easy to keep the track of the calls, enter the numbers and the calls are very good quality What do you dislike? I had two accesses on the screen, so always had to remove one or have to enter day after day, somehow logged me off What problems are you solving with the product? What benefits have you realized? it is cheap and easy to work with

User Friendly

What do you like best? Dialpad Talk is super user friendly and it allows to complete my work day with ease. What do you dislike? The application randomly shuts down or does not let me accept calls. What problems are you solving with the product? What benefits have you realized? Automotive website support & having the transcript with voice to text is very beneficial.

Works Well for lots of clients

What do you like best? Easy to be able to tell who is on and when to expect a call What do you dislike? People are able to manipulate their place in line Recommendations to others considering the product: Make sure you are trained up and utilize all the features that DialPad has to offer. What problems are you solving with the product? What benefits have you realized? Able to quickly talk through issues with clients and am able to call on teammates easily if needed