Dialpad Talk Reviews in June 2026: User Ratings, Pros & Cons

Great office phone system

What do you like best? Messaging features, voicemail transcripts, the mobile app works very well, it's easy to create/buy office line phone numbers. What do you dislike? Not much I don't like - maybe their UI could be updated a bit. What problems are you solving with the product? What benefits have you realized? Dialpad integrates well with Salesforce, which saves a lot of logging/recording time. Dialpad is a great instant messaging / texting system that we use frequently ...

DialPad VOIP System

What do you like best? DialPad has empowered our business. It is cost-effective and flexible. We do not use regular phone company landline service anymore. DialPad has sophisticated features for both domestic and international service, plus great conference call capability. We are able to scale up and down based on our workforce. What do you dislike? We do not dislike anything about DialPad. It's great. Recommendations to others considering the product: Make sure you ...

DialPad for Marketing And Sales

What do you like best? I like our integration with Salesforce - it helps keep our marketing and sales sequences quick and organized. It definitely helps with productivity. What do you dislike? Sometimes there is a lag, and the transfer to the mobile device sometimes have a delay as well. Recommendations to others considering the product: If you are looking for efficiency in your sales and marketing sequencing, dialpad is where its at. What problems are you solving with ...

Dialpad Talk review- Excellent Overall

What do you like best? Easy to use admin settings. Desktop App works great. Lots of updates with added features What do you dislike? Can't think of anything now. Really, Nothing comes to mind that I do not like about the software. Recommendations to others considering the product: Go for it, It's easy to use, simple to set up, and is support by a helpful team. What problems are you solving with the product? What benefits have you realized? Solves our entire phone ...

Great experience for the team

What do you like best? It integrates well with Salesforce. The call quality is good and overall it's easy to use. Reporting is good and always improving. I also like being able to receive calls seamlessly on my cell phone. What do you dislike? It's hard to find a call I made some time ago in the reports. Recommendations to others considering the product: This is definately worth your time to look at. Call quality is great and when things don't appear perfect they respond ...

Easy Professional Communication

What do you like best? Dialpad allows me to have work-related calls or texts on my personal cell phone, without the two mixing. Two purposes but one phone. It makes my life more efficient. What do you dislike? I dislike that the name of the person calling me does not always appear. I have to physically go to the Dialpad app to see who is calling. Also, there is a delay sometimes in answering a call or dialing a call from the app. What problems are you solving with the product? ...

Excellent Product for Conference Calls

What do you like best? I love how Dialpad has the ability to record conference calls, giving me additional resources when following up with a client. Dialpad also gives me the ability to sync all email correspondences with phone calls made, making my portfolio and the interactions with clients seamless. What do you dislike? My one complaint with Dialpad is that I must reconnect it with my computer monitor if I make a conference call away from my desk.The process only takes a few ...

Easy to use, phone and text

What do you like best? Hi like the fact that Dialpad does calling, texting, and all from desktop (mobile too, but I prefer desktop) What do you dislike? The pulldown bar to choose either calling or texting is not necessarily intuitive. And editing/naming the contact took me a beat or two to figure out. What problems are you solving with the product? What benefits have you realized? Work phone that is separate from my personal phone/gmail

I have been working at Dialpad since i come to know

What do you like best? I like everything best in the dial pad , Calling part , never get any voice interruption till now What do you dislike? I feel difficulty to put conference , This is the only one i dislike . What problems are you solving with the product? What benefits have you realized? Talking to customer , vendors , business call etc..,

Love the text feature!!

What do you like best? Texting, easy access to call and use ,the voicemail feature is great What do you dislike? the signal- sometimes it cuts out and sometimes its good What problems are you solving with the product? What benefits have you realized? N/A