Dialpad Talk Reviews in June 2026: User Ratings, Pros & Cons

BEST TOOL FOR COMMUNICATION

What do you like best? i may say that this communication tool was really helpful , you can send text messages while calling someone . its friendly to use very easy to connect and apply other specific variety of usage depending on your demand . its very efficient and very cool tool. What do you dislike? I dont have any regrets of using this tool its really friendly use. Recommendations to others considering the product: I may recommend to maybe supply more updates every now ...

Best Phone Software

What do you like best? I love the easy phone usage, and never really had any issues with voice quality. What do you dislike? Support is not that great. They usually will send you knowledge base papers. Recommendations to others considering the product: Get a better contact Center solution. What problems are you solving with the product? What benefits have you realized? Voice Quality is great. Also it is universal with all devices. From PC to Cell phone.

It does simple things but doesn't work super great

What do you like best? It's fine and simple it allows you to text and take calls. One nice feature is that it shows up on my phone as work if its through dialpad What do you dislike? It does not handle texting well, can't send files, any code based information, so for a software company it isn't a very good option Recommendations to others considering the product: Don't use it if you work in the software or field utilizing anything formula or code based What problems ...

Love all of the features! Great Application!

What do you like best? My favorite part about DialPad is that when you share an office line you are able to see who picks up the call. This helps with communication within our office, as well as knowing the customer has been assisted. I also love that I can use the app when working from home and you can also turn on do not disturb on the app. I also liked that the top right showed which number you are calling from and you can put certain lines that you are connected to on do not disturb. ...

Easy and Convenient!

What do you like best? I like that Dialpad allows me to seamlessly switch my active calls across connected devices What do you dislike? I need to be able to modify and delete group chats as well as add and remove members of group chats at will What problems are you solving with the product? What benefits have you realized? I am able to maintain communication with clients all across the US and manage my communications costs

A great integrated communications platform

What do you like best? The greatest value proposition is that it eliminates the need to keep on switched from the laptop to the phone for your communication needs. More impressive than its seamless calling experience is the fact that chat support and group chats are offered within the app itself. The best feature is the transcribing of calls on voicemail. It allows a person to simply read the important parts of the voicemail instead of trying to listen to the whole recording. It also ...

Minimal chat program

What do you like best? It's good for contacting people outside the company but for internal use it lacks to other platforms. What do you dislike? No file transfer capabilities. Painful to try and find old conversations as well, it is there but much harder than other platforms Recommendations to others considering the product: You need to have file sharing capabilities not just load images and be able to handle large files submission. What problems are you solving with ...

All in One Dialer

What do you like best? Being able to call and send SMS in one app. What do you dislike? Probably the notification sounds. I’m sure that they can still improve it. Recommendations to others considering the product: User friendly app What problems are you solving with the product? What benefits have you realized? It helps us a lot because it is organized and you would know what company are they calling to (if you have multiple company in 1 dialpad).

User Friendly App

What do you like best? Dialpad is a very user friendly app and we use it as our phone system in the office. My favorite feature is the transcript feature which allows me to read the voicemails when I am in another meeting. I also like that I can push calls to my personal cellphone so I can answer the phone when I am away from my desk. I usually have it show my work number so I don't mistaken it for spam calls. What do you dislike? When I add new users I get an error because there ...

Great when it works

What do you like best? I like that Dialpad integrates with Salesforce. Any notes I make during the call, automatically show up in Salesforce. That helps me stay organized and work efficiently. What do you dislike? If the wifi has a bad connection, Dialpad won't work. Sometimes the call drops or the customer can't hear me or I can't hear them. The product depends on wifi so make sure your connection is strong. It's also hard to integrate on my phone. I don't want to use Dialpad in ...