Dialpad Talk Reviews in June 2026: User Ratings, Pros & Cons

DialPad Talk works well...

What do you like best? The things I like best are: 1. Pricing 2. Support 3. Being able to use the service on multiple devices 4. Test message option What do you dislike? The VI option is terrible when it comes to transcribing phone calls. I wish you could make your own call notes under a contact record. What problems are you solving with the product? What benefits have you realized? I am no longer having to hand out my cell phone number when I want someone to ...

Love the access but the functionality could be better

What do you like best? The application and the software. They works pretty well. What do you dislike? I don't like not having asking to customer service. I also don't like the ability to change my hours per number or the call forwarding. Alot different from my experience with my prior service. What problems are you solving with the product? What benefits have you realized? Text functions and tracking work great.

Dialpad make everything very easy to track!

What do you like best? I like how we can have multiple users on one line while being able to track who is taking calls and who spoke with them last What do you dislike? When I miss calls because of an error!!! What problems are you solving with the product? What benefits have you realized? Very user friendly, allowing easy communication between the company and quick

Dialpad is Great! But the Hubspot Integration does need some work.

What do you like best? Texting and calling is auto-linked to hubspot it is really great there is so much when I come to dial pad that I have enjoyed. The texting and calling feature is very helpful to be able to read and listen to data on calls. I have really enjoyed the VI data aspect as well. It had really impacted out company greatly we now have the ability to see all data that we need it is great! I am excited to keep moving forward with dial-pad. It had really impacted out company ...

Dialpad- Simple, Powerful Voip Solution for Insurance Agency

What do you like best? I love how simple Dialpad integrates with gsuite and has so many features to make staying in front of our clients a breeze. I own an insurance agency and my agents love the ability to switch between their cell phone and computer with a seamless click. Other phone systems will forward the number and then you have to wait for it to ring, but with dial-pad you just click "switch call to this device" and it is immediate. I also love that all my dial-pad contacts ...

Phenomenal Product

What do you like best? We used to use different dailer services but some of the no-brainer reasons why we switched to Dailpad was because of the beautiful cross-integration between the computer and your smartphone. I have over 30 different numbers integrated into one device! And if I am talking through the computer but want to go for a walk while still on the call I can switch the call directly to my phone without any interruption to the call or my Bluetooth. I mean I can list off ...

Great Small Business Phone Solution

What do you like best? intuitive interface across all platforms and devices with simple, straightforward billing that includes unlimited calling What do you dislike? disappointed that they recently released their Zapier integration but it's only available to the Pro subscription level which requires at least 3 licenses - doesn't make sense for me as a solopreneur Recommendations to others considering the product: Give it a try - found it to be much more user friendly than ...

DialPAd Increases Connectivity Across a Multi Location Organization.

What do you like best? The ability to reach anyone of our staff members without being routed to various offices. Also the ability to text our clients to increase contact. I also appreciate the ability to be able to utilize multiple platforms via laptop, tablet or even my cell phone to make contact with my clients. The format and layout of DialPad is very user friendly even for those who are less tech savvy. We have a lot of fun with updating our status with quirky lines each day. I enjoy ...

Powerful, Professional VoIP Phone System for Small Business

What do you like best? The versatility and ease of use. The flexibility to switch from your computer to the mobile app is fantastic. What do you dislike? Security with our G Suite account sometimes causes issues with the desktop app. What problems are you solving with the product? What benefits have you realized? Dialpad helps us present a professional phone system to our clients and helps route calls to the appropriate person.

Great system with challenges!

What do you like best? Dialpad is a great system with challenges. If you are in a place where you have a good connection and do not intend to transition from WiFi to Cellular often I would gladly suggest you use the product. It has some very useful features that I like status, recording, and ability to set times not to receive calls are all very helpful to me. What do you dislike? If you are in outlying communities with challenges to connectivity you will find challenges. ...