Dialpad Talk Reviews in June 2026: User Ratings, Pros & Cons

Great Communication Method For Teachers

What do you like best? It is convenient, maintains teacher privacy, and even gives you a heads up as to who is calling ahead of the call. During Remote Learning, Dialpad has made teacher/student communication extremely easy. Since it can be pulled up on the laptop as well, it makes grade screenshots and other things easy to do as well. What do you dislike? Sometimes the call can have static for a few seconds. It also prompts verification randomly. Both of these are minor ...

Efficiency & Privacy

What do you like best? I can simultaneously use Dialpad on my phone and on my computer. This means I can text one parent while I am on the phone with a student. When it is time to log all of my communication, everything is recorded for me, including duration of my conversations. What do you dislike? When I use Dialpad on my phone and begin a text to draft it but do not send, it disappears if I click on another contact. Recommendations to others considering the product: If ...

Easy to Use Phone System!

What do you like best? Dialpad Talk interface is super easy to navigate through and setup or make changes. I like that it offers alot of features and functionalities to customizable to accommodate our business setup. What do you dislike? Dialpad Talk lacks notification abilities. There are no audible or visual notification functions to notify if you have a missed call, missed voicemail, etc when you using the desktop app or browser launchpad. Recommendations to others ...

Call Quality is great, easy to use and notifies you when a call is ringing

What do you like best? the call quality is great, customers can hear you clearly. No static What do you dislike? it picks up all sounds, including backgroud noises What problems are you solving with the product? What benefits have you realized? Outbound calling through computer versus cell phone - remote work able to talk and type easily

Awesome Remote Calling App!

What do you like best? I love how versatile and easy to use DialPad is. I can pick up a call from my computer and transfer it to my phone with just one click. I also love how I can copy and paste phone numbers and re-call with ease. What do you dislike? There are times that I call out a number and the app tells me it is unable to dial out. Whereas I dial 4-5 more times and it pulls the call through fine. Recommendations to others considering the product: I recommend to try ...

Too many licenses required to receive full features

What do you like best? I like the features of Dialpad, however, to take advantage of all of them requires multiple licenses that I won't use and will cost my agency hundreds of dollars per month. What do you dislike? I believe the costs of their licenses in order to include all the available features is expensive. I've found better software that is more fully automated that includes all of the features of Dialpad but costs a lot less and doesn't require multiple licenses to have ...

Fantastic call platform that's easy to use

What do you like best? The quality of the calls and the reliability and stability of the call connection no matter where in the world I connect What do you dislike? Searching through previous numbers can be a little tricky sometimes, I think a day/date feature would be helpful here to find repeat numbers more easily What problems are you solving with the product? What benefits have you realized? As a Recruiter, I use Dialpad to talk to candidates every day from all over the ...

ITD Simplifies the cloud more with DialPad!

What do you like best? Dialpad makes communicating within the company and without, a breeze! You can call, text, and even set up a conference right from your app! What do you dislike? Dialpad needs to have recording turned on using a higher subscription. Recommendations to others considering the product: Dialpad is changing the way we see VOIP services. Easy to use and Hassle free. Requires little to no training, perfect for switching to a remote workforce or a quick ...

Business communications simplified

What do you like best? How easy it is to answer via browser or on mobile using the Dialpad app. What do you dislike? The voicemail transcriptions could be improved. Recommendations to others considering the product: I would recommend that you try Dialpad, the ability to switch between devices on live calls is priceless. What problems are you solving with the product? What benefits have you realized? Stopped using our regular line, much more efficient handling of calls.

Great features, but constant issues with call clarity.

What do you like best? Ease of use, option AI dictation of conversations, tracking information What do you dislike? Call quality and audio quality when using other apps. Recommendations to others considering the product: Improve call clarity and audio while using other apps such as TeamViewer. Headsets also seem to be a problem with Dialpad. What problems are you solving with the product? What benefits have you realized? When it works, talking and text messaging ...