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9.0

Spot Score

Deskero - Help Desk Software

Deskero Reviews in June 2026: User Ratings, Pros & Cons

Streamlining customer support, one click at a time.

4.3

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Starts from $9 / User / Month when Billed Yearly

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Deskero Reviews & Ratings

4.3

Very Good

Based on 63 ratings & 70 reviews

Rating Distribution

Excellent

(37)

Very Good

(30)

Good

(3)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Deskero offers a user-friendly help desk solution that simplifies workflows through automation. Its mobile optimization makes it a great choice for teams on the go, though it may lack some advanced features.Read more

Deskero pros and cons

  • Intuitive interface

  • Mobile optimization

  • Task automation

  • User-friendly design

  • Limited advanced features

  • Basic reporting tools

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Showing 21-30 out of 70

A

Anonymous

02/15/19

5 out of 5

Adaptable astonishing interface with your customers

What do you like best? Awed with the straightforwardness and customisability of Deskero. This cloud help work territory programming in like manner fills in as an adaptable help ticket system. Inconceivable gadget to manage our customer advantage needs. The visit and responsibility features let our assistance assemble interface with our customers in a proactive way.Improves the correspondence so enough! Customized sees are so fair - keeps everyone revived instantly about any give an account ...

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A

Anonymous

02/12/19

4 out of 5

Innovative communication with customers.

What do you like best? It is a fluid and simple software, easy to navigate and does not require long-term training. It is a tool that integrates queries and concerns of our customers, who come from various channels - such as emails, social networks, chats live-in one place, optimizing customer care process. Store this data in an organized and effective manner and there is no possibility of loss or delay in communications. What do you dislike? Nothing really. Deskero gives us the tools ...

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A

Anonymous

02/12/19

5 out of 5

Perfect ticket software

What do you like best? Deskero is the best because are simple and efficient What do you dislike? I don't like the limits of many functions What business problems are you solving with the product? What benefits have you realized? I have many benefits

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Anonymous

02/04/19

5 out of 5

Flexible amazing interface with your clients

What do you like best? Awed with the straightforwardness and customisability of Deskero. This cloud help work area programming likewise fills in as a flexible help ticket framework. Incredible device to deal with our client benefit needs. The visit and commitment highlights let our help group interface with our clients in a proactive way.Improves the correspondence so adequately! Programmed notices are so decent - keeps everybody refreshed promptly about any report on the issues! What do ...

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A

Anonymous

01/30/19

4.5 out of 5

Versatile powerful interface with your customers

What do you like best? Impressed with the simplicity and customisability of Deskero. This cloud help desk software also serves as a versatile support ticket system. Great tool to take care of our customer service needs. The chat and engagement features let our support team interact with our customers in a proactive way. What do you dislike? Price is more than compensated for by the power of this software Recommendations to others considering the product If you need to establish a ...

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A

Anonymous

01/24/19

4 out of 5

Deskero is a professional and friendly app

What do you like best? It is an excellent tool to provide efficient customer support. It is a flexible and intuitive app that allows you to manage the interaction with users quickly and efficiently, the workflow is optimized and your ticket system is clear and easy to customize. What do you dislike? Deskero needs to improve its ability to integrate with third-party applications. It could make the mobile app more user-friendly. Recommendations to others considering the product I recommend ...

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A

Anonymous

01/18/19

4.5 out of 5

Smart solution

What do you like best? Deskero is a powerful tool that makes customer service easy and quick. It is a flexible software, its easy customization is one of its best features. Its ticket system is clean and organized and allows easy handling of user queries. What do you dislike? It has key features for customer service.I have no complaints about Deskero. Recommendations to others considering the product I would recommend it for startups and small businesses. What business problems are you ...

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A

Anonymous

01/16/19

4 out of 5

A powerful ticketing system app.

What do you like best? Extremely easy to use and configure, especially for organize tickets both internally and externally, any interaction is treated as a ticket independently of the channel. What do you dislike? None really, I have not encountered problems using this app. Recommendations to others considering the product It is an excellent option to offer support to your customers quickly and easily. What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

01/16/19

5 out of 5

El mejor software de mesa de ayuda

What do you like best? Lo mejor de todo es que es muy sencillo y rápido comenzar de trabajar con el sistema, tanto para el agente de asistencia técnica como para el cliente, me ha servido muchísimo para agilizar las tareas y una mayor satisfacción del cliente. Tiene características que se pueden tomar conforme el proyecto avance y nuestras necesidades aumenten. Me gusta la facilidad de agregar o retirar agentes según se necesite. y también la administración de roles de agente. La cantidad ...

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A

Anonymous

01/16/19

3.5 out of 5

Deskero Review

What do you like best? I like the way the system operated to help solve my problems What do you dislike? it can at time be a little challenging with certain issues Recommendations to others considering the product I think you will learn to like it What business problems are you solving with the product? What benefits have you realized? the major problem I trying to solve is the issue of keeping tract of the ins and outs of certain departmental problems related to our business. it has ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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