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DERDACK Enterprise Alert - IT Alerting Software

DERDACK Enterprise Alert Reviews in May 2025: User Ratings, Pros & Cons

Maximize business continuity and minimize downtime with real-time alerts.

4.8

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DERDACK Enterprise Alert Reviews & Ratings

4.8

Excellent

Based on 100 ratings & 46 reviews

Rating Distribution

Excellent

(44)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

DERDACK Enterprise Alert receives high praise from users for its versatility, reliability, and comprehensive alerting capabilities. Users appreciate the customizable alerting policies that easily adapt to changing needs, reducing false alerts and improving response times for operations teams. The tool's integration possibilities with various monitoring systems ...Read more

DERDACK Enterprise Alert pros and cons

  • Fast and reliable alerting system with multiple notification channels for users' convenience.

  • Intuitive interface and user-friendly features make it easy to use, even for non-tech users.

  • Excellent customer support that assists in tailoring the product to specific needs.

  • Versatile tool for alerting with robust integrations to different monitoring systems.

  • Some users find the on-call calendar management feature cumbersome and in need of improvement.

  • Limited reporting capabilities directly from the web interface.

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Showing 31-40 out of 46

ND

Nico D

01/24/18

4.5 out of 5

Enterprise Alerts fits in all verticals

What do you like best? That we can implement it in different verticals and are not limited to IT. We installed Enterprise Alert in the financial sector, government organizations, hospitality,..and for different kind of applications. What do you dislike? It's very easy to install and maintain, which makes the number of hours customers are ordering limited. What problems are you solving with the product? What benefits have you realized? I centralized the communications of different ...

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AI

Administrator in Information Technology and Services

01/23/18

4.5 out of 5

Simple and reliable incident notification

What do you like best? The simple calendar view to swap a shift or just fill in a stand in for a couple of hours. The large amount of notifications options; Mobile App / phone call / E-Mail / SMS / .. with that the possibility to setup the order of the notifications. First an Push message and when that doesn’t get acknowledge a phone call etc. What do you dislike? That Derdack sometimes wakes me up in the middle of the night What problems are you solving with the product? What ...

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CH

Christine H

01/17/18

4.5 out of 5

A definite must to keep your systems running smoothly.

What do you like best? It does continuous monitor of the call systems so our IT can be alerted if anything goes wonky. What do you dislike? I've seen nothing to dislike. This solves all sorts of problems that most companies don't think they need to address until its too late. Recommendations to others considering the product: This monitors your system and sends alert notifications by voice, text, push, email and IM. You are literally never out of touch with this. What problems ...

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UI

User in Education Management

01/16/18

5 out of 5

Great to use

What do you like best? I enjoy the ease and organization it provides. What do you dislike? Some items can be glitchy but when refreshing it works fine. What problems are you solving with the product? What benefits have you realized? We are solving communication and organization.

UI

User in Biotechnology

01/16/18

5 out of 5

Enterprise alert review

What do you like best? I enjoy how easy the application is I can follow the program and don’t feel like it’s to complicated to use or explain to other coworkers how to use it What do you dislike? I feel like sometimes depending on my connected source the program can run faster or slower just want is all to run smoothly What problems are you solving with the product? What benefits have you realized? Most business problems are solved with the communication aspect of enterprise ...

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UI

User in Higher Education

01/16/18

4.5 out of 5

The best alert system out there

What do you like best? Enterprise alert has always managed to come in handy precisely when I need it to. What do you dislike? Sometimes it is hard to use or takes a long time to load. What problems are you solving with the product? What benefits have you realized? This is helping with reminders and alerts of important events.

JJ

Janssen J

01/16/18

5 out of 5

Enterprise Alert is a great alerting system, and the missing link for SCOM deployments

What do you like best? Many things: I love the detailed logging, the ease of installation, the ease of upgrades, and the responsiveness of the support team, to name a few. What do you dislike? There's still not a great multi-tenant story, but hopefully that's coming in the near future. What problems are you solving with the product? What benefits have you realized? We initially purchased the product to fill the gap from SCOM not having native support for phone/text/push ...

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AI

Administrator in Education Management

01/16/18

4 out of 5

Great Notification System

What do you like best? I like how the program is organized, efficient, and alerts me and the employees. What do you dislike? I think it has a lot of features it can be overwhelming. I have not tried all the options yet. What problems are you solving with the product? What benefits have you realized? We are currently trying the program to keep trak of our computers, laptops, iPads, technology, and the troubleshooting the IT/Computer specialist at our school completes.

IA

Industry Analyst / Tech Writer in Transportation/Trucking/Railroad

01/15/18

4 out of 5

Great product

What do you like best? I like the how simple of a product this. It’s very user friendly. What do you dislike? I have not found anything that I dislike as of yet. What problems are you solving with the product? What benefits have you realized? The alerts are helping keep our services up and running on a 24/7 basis. The benefits are uninterrupted services.

RP

Roland P

01/13/18

5 out of 5

great notification tool

What do you like best? a very good looking and easy to use interface that covers the important features a notification tool needs What do you dislike? there is always room for improvement on the little things Recommendations to others considering the product: easy setup, simple to use, nice app What problems are you solving with the product? What benefits have you realized? centralized notifications on different channels that makes sure the business critical problems get ...

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