Deputy Reviews in May 2025: User Ratings, Pros & Cons

"Simplify Scheduling"

What do you like best about Deputy? Deputy is a very easy way to schedule staff, and integrates well with the other platforms we use. What do you dislike about Deputy? Sometimes the integrations can be tricky. Recommendations to others considering Deputy: Deputy is an affordable solution for scheduling and time and attendance with lots of great features. What problems is Deputy solving and how is that benefiting you? Deputy is an affordable scheduling tool that definitely beats spreadsheets ...

Stay away from this rubbish platform

This is a rubbish app, please stay away from it!! It's cost me thousands of pounds of lost business in days, because my agency workers can't claim shifts, because we are unable to delete shifts. Every time we delete shifts, they reappear and therefore stop the staff from claiming new shifts, because it shows that there is an overlap. Every time you contact Deputy, they have only one or 2 workers available, who tell you that they have 'created a ticket' for you, or that they have 'escalated ...

"Extremely easy platform to communicate"

What do you like best about Deputy? It is really easy to use! My whole team communicates for scheduling and reacts. Keeps group chats together and organized. User friendly and step by step directions! What do you dislike about Deputy? The only thing I dislike is there isn't a way to put an actual schedule within the chats. It is more of a company wide chat room rather a scheduler. I wish it could be both. What problems is Deputy solving and how is that benefiting you? Scheduling and ...

"Good for the basics"

What do you like best about Deputy? Good, easy solution for simply allowing employees punching in and punching out. The kiosk feature works well and is the main feature we use. It allows some useful features such as taking a photo. There are also options to allow users to record time on their own mobile device with geofencing. What do you dislike about Deputy? The scheduling feature is not very robust or intuitive. At the time we signed up, it was supposed to integrate with Netsuite but ...

"Love it!"

What do you like best about Deputy? I like how easy it is to clock in and out of work from your phone! What do you dislike about Deputy? This product could be better with an easier way to clock in and out; I feel like there are steps required for clocking in and out that should not be. What problems is Deputy solving and how is that benefiting you? It makes it very easy to clock in without my computer, I can just do it from my phone! The app has made things very convenient!

"Easy Kiosk App for Employee Clock In/Out!"

What do you like best about Deputy? The ease of setup and end-user experience is the best part. Approving my employee's hours and keeping things straight is also very easy. They also have integration with Gusto's payroll service if you want to use that as well. What do you dislike about Deputy? Nothing on their part. I did have to upgrade my iPad because eventually, you can keep updating the app. That's an Apple issue, though. What problems is Deputy solving and how is that benefiting ...

"Easy to use and has an app!"

What do you like best about Deputy? It has an app and it allows you to clock in once you're in range of the office. What do you dislike about Deputy? Nothing that I really dislike other than maybe not being able to see the remaining PTO or request PTO through Deputy. What problems is Deputy solving and how is that benefiting you? Easy clocking in and out, you don't have to wait to log onto your computer (which sometimes eats up time) to clock in.

HR tasks made easy!

PROS: I love how the schedule of all the employees are laid out well, allowing the user to have a glance of all the shifts. CONS: Deputy doesn't allow users to view previous schedules. It only shows the time record. I also wish there's a private messaging feature.

"I have been having issues exporting employees timesheets. A ticket has been open for >15 days"

What do you like best about Deputy? I like the phone application, user friendly. What do you dislike about Deputy? Very hard to get a hold of technical suppport. What problems is Deputy solving and how is that benefiting you? Current problems: Not able to export timesheets for some employees, Wrong regular and overtime calculations for some employees, Texas Department of Labor feature not working. It has been over ten days, and they haven't been able to fix any of the issues. It's tough to ...

Monitoring team members schedule

PROS: Setting up locations, adding user, and providing them with access are done easily with this app! CONS: I can't think of any bad thing about this app.