Deputy Reviews in May 2025: User Ratings, Pros & Cons

"Rostering Experts!"

What do you like best about Deputy? Very easy to use, love the click and drag of shifts What do you dislike about Deputy? The new onboarding feature is not smooth to use What problems is Deputy solving and how is that benefiting you? Streamlined our admin

I'm amazed they can charge for this..

I'm amazed they can charge for this... even more amazed after we were stupidly paying them for really crappy software that they would up the price so much on renewal.. Glad they did as we now use Sling, which is better software for a much more reasonable price (Free for scheduling) customer service on deputy is awful and the software is full of bugs that nobody has any idea how to resolve.

Stay away from these thieves please!!!

I have seen all kinds of cons in my life time, but by far this is the most pathetic. This company charges people for a service they don't use. I run an employment agency so I wanted to leave feedback here, so others can be aware and avoid this company. For the last 4 months I have been charged more than £1000 for 'SMS' usage. I did not pay much attention to my bills, until I was sent a bill of £750 and then something did not add up. I realised that I'm being charged nearly £500 for using ...

Stay away

Stay away. Doesn't work as advertised. Absolutely abysmal support. We raised a ticket in regards to data export issues ranging from: Incorrect data Missing Data Missing Shifts Incorrect pay rates Jumbled up data Incorrect calculations Duplicated shifts Basically what we're paying for the software to do.... In the week and a half we've been trying to get these issues resolved, we've lost two business days, have engaged with four people and still no one has actually started to actually ...

Stay Away

Recently signed up for this software. Within days none of my employees are able to access the software. It took 4 hours on live chat just to get them to raise a ticket and then i was told it would just take as long as it takes. Really bad service...Avoid!

"Deputy for the Win!"

What do you like best about Deputy? The interface is easy to use. It provides the right amount of information without including data that is, in some cases, irrelevant to the issue or problem needing a solution. What do you dislike about Deputy? The only downside to Deputy is the incapability to customize the visuals within the design framework. It would be nice to have a feature that provides access to change colors and backgrounds per user. What problems is Deputy solving and how is that ...

The app never have any problems.

The app never have any problems. I always use to make my team roster and live notes to them. As shift planner, staff timesheet app I don't have nothing to complain.

"Room for improvement"

What do you like best about Deputy? Easy to schedule. We take advantage of the multiple location options and the News Feed. Our employees like how easy it is to use. What do you dislike about Deputy? Customer Service doesn't know how to fix issues, and unfortunately, this happens often. The News Feed is always out of order and doesn't usually show the newest posts but instead will show posts that are months old. Notifications will stop working randomly and customer service never knows how ...

"Using Deputy for Work"

What do you like best about Deputy? Very easy to navigate on the website and through the app. Useful for timekeeping at work, whether clocking in and out of shift or lunch break. Documents can be located readily. What do you dislike about Deputy? Company decided to switch from Deputy to PayCom. Unsure of the cost differences, but most likely may have been a higher cost. In terms of software, Deputy was more user friendly. Recommendations to others considering Deputy: Yes, I highly recommend ...

"Deputy"

What do you like best about Deputy? I like how easy it is to check your schedule and timecard. What do you dislike about Deputy? Sometimes the program would be glitchy, but overall it works well. What problems is Deputy solving and how is that benefiting you? We can keep track of our schedules and timecards all in one place.