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9.5

Spot Score

Deputy - Employee Scheduling Software

Deputy Reviews in May 2025: User Ratings, Pros & Cons

Streamline scheduling and simplify business operations.

4.3

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Deputy Reviews & Ratings

4.3

Very Good

Based on 218 ratings & 433 reviews

Rating Distribution

Excellent

(316)

Very Good

(88)

Good

(6)

Poor

(5)

Terible

(18)

Expert's Review

Deputy has proven to be an indispensable tool for many businesses, providing efficient solutions for rostering, scheduling, and managing employee hours. The real-time updates on rosters and costs make it easy to stay on top of workforce management. Users appreciate its user-friendly interface and easy setup, streamlining HR and payroll tasks effectively. The ...Read more

Deputy pros and cons

  • Simplifies hospitality pay process and saves time with fantastic support.

  • Real-time updates on rosters and costs.

  • User-friendly and easy to use for scheduling.

  • Highly efficient for managing timesheets.

  • Lack of notifications can lead to issues like unconfirmed shifts and unclaimed hours.

  • Integrations, setup issues, unauthorized fees, and language barrier in customer support can be frustrating.

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Showing 121-130 out of 433

A

AG

02/08/23

4 out of 5

So far, so good!

So far, so good! As someone who regularly rosters, would love more flexibility in viewing the Schedule. I had specifics but can't remember, other than that everything has been good :)

MD

Marissa Dupuis

02/05/23

4 out of 5

Deputy has been very effective and easy…

Deputy has been very effective and easy to track our sales/labor. We have had some lapse with support and a few odd glitches, but that seems to be improving some.

J

JW

02/01/23

4 out of 5

Great software solution

Deputy has been a great rostering tool to get us off spreadsheets and easily see who is available to pick up shifts at the last minute!

J

James

01/31/23

5 out of 5

Love Deputy!

Love Deputy - we moved over to them for scheduling our 500+ workforce. Deputy has really made our scheduling process much more efficient and so now we are moving all our timesheets over to them too! Couldn't recommend Deputy any more! Great service!

PD

pradip dhakal

01/30/23

5 out of 5

Rostering, reports, time sheets, attendance, integration with other apps. Deputy has it all and I am very grateful for Communication with employee, management of schedules and t

Rostering, reports, time sheets, attendance, integration with other apps. Deputy has it all and I am very grateful for all of its functions. Communication with employees, management of schedules and timesheet Highly recommend.

RW

Rhonda Williams

01/30/23

4 out of 5

Helpful program

Find Deputy a useful program for rostering information when checking timesheets. Also for transfer of hours for individual jobs.

SL

Sarah Little

01/07/23

5 out of 5

Efficient & Great Product

Deputy makes my life so easy and simple every week for a Payroll that consists of 50 employees with timesheets. Every week I am able to export the timesheets into our Bookkeeping system, Xero and then load up the Payroll. It saves an amazing amount of time and eliminates any human error. I highly recommend Deputy to anyone.

AG

Alliah G

12/20/22

5 out of 5

"Use of Deputy"

What do you like best about Deputy? The straightforwardness of the application is a good feature. As long as you know where to log in and log out, you will never fail to use it. You can also see whose with you in your shift. What do you dislike about Deputy? The complexity of the features of the applications is one of the things that I dislike. And in the mobile phone version of the deputy, it always asks for the allowed location. What problems is Deputy solving and how is that benefiting ...

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AU

Anonymous User

08/16/22

1 out of 5

"Depends on what you are looking for"

What do you like best about Deputy? My salesperson, Kendra, was extremely helpful and responsive in a timely manner. Felt I had to use her for a lot of my onboarding experience. What do you dislike about Deputy? CSM experience and onboarding was dreadful. I had to contact my sales rep for most of it and that's not her job. They required users to submit troubleshooting tickets. We were only hoping to use the platform for scheduling purposes since Rippling does our payroll and it's too ...

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AU

Anonymous User

08/11/22

4 out of 5

"Decent product, geofencing needs work"

What do you like best about Deputy? Easy to schedule shifts. Easy to let workers know about upcoming jobs and if we need to work overtime. What do you dislike about Deputy? Geofencing not the best, this is ultimately why we quit using it,. What problems is Deputy solving and how is that benefiting you? Easy to schedule shifts, and let workers know when shifts are available for pickup.