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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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Showing 81-90 out of 322
LP
Leland Pumanes
06/29/22
Helpful and Responsive
I've been contacting them almost every day just to make sure they ship my orders to avoid any issues or delays and they have been very helpful and very responsive. Thank you!
RS
Richard schuller
06/15/22
Stay away
Stay away! Consistently late or packages lost. Way too many issues with delivery especially if you use Amazon or Walmart. Just awful.
RS
Richard schuller
06/15/22
Stay away
Stay away! Consistently late or packages lost. Way too many issues with delivery especially if you use Amazon or Walmart. Just awful.
K
Kathy
06/14/22
Dealing with Deliverr's customer…
Dealing with Deliverr's customer service is a pleasure. I was missing some inbound inventory. Deliverr opened a ticket and continued to follow it through for days. Leo continued to check in to let me know that they did not forget about the issue but needed more time and would get back to me with a resolution. About a week later I heard back and they resolved the issue. It was nice to know that although the ticket remained opened for some time, the ticket was not neglected.
AG
Amber Guru
06/11/22
We love Deliverr!
Great company and great support team! We recommend Deliverr.
JF
Jessica Freeland
06/04/22
Deliverr Actually Does Deliver
I can't say enough wonderful things about Alex. He kept in contact with me every step of the way. He contacted Walmart in an effort to speed up the process. He was ALWAYS pleasant, polite, and professional. I DO NOT know what I would have done without his help. I am eternally grateful to Alex.
BS
Be Still Farms, LLC
05/25/22
Consistently impressed!
I am continually impressed with the personalized, quick and refreshingly sincere customer service from Deliverr. It's amazing to have such a relationship with a company that can also deliver across such a large platform.
R
Robin
05/24/22
Many thanks for my old friend Henry who…
Many thanks for my old friend Henry who helped us solved problem 3 times . We can't found 47pcs goods and let him know immediately in 16th May. He sent correct tracking number in next day. Thank you!
M
Meghan
05/22/22
Excellent Customer Service
JV was super helpful in updating our product information that I entered incorrectly!
D
Dan
05/20/22
Deliverr helps us win the buybox + treats us like a partner
Deliverr has been a great platform for us allowing us to sell on Walmart eBay Wish and Newegg.com along with Amazon. This perfectly complements our FBA business by providing a second warehouse to ship goods from that has war shorter handling times compared to MCF. They also seamlessly integrate fast tags which helps us with the buybox on Walmart and other channels, compared to other sellers using regular 3pls or their own warehouse. Their customer service is also fantastic. Due to a change ...
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