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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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Showing 71-80 out of 322
SN
Stevie Naumann
08/23/22
More than just helpful
More than just helpful! Deliverr's support team always has our back 🙏
D
Droolees
08/04/22
Awesome Company and Customer Service
We have been using Deliverr since the beginning. They are great at what they do.
N
Nolan
08/01/22
Working with Deliverr for over 5 months…
Working with Deliverr for over 5 months now and great experience so far!
B
Brandy
07/30/22
Super Helpful
Henry helped out on a Sunday with a couple of emergency address changes. I was worried it would take too long because it was Sunday, but it was taken care of rather fast. Thanks!
NW
Nanlika Wit
07/26/22
Deliverr is a good business partner for…
Deliverr is a good business partner for big or small business. I am a small business, despite that I have to learn many lessons on management my stock through fulfillment center(s) at a HIGH cost, I've found Deliverr to be fair. I love that I can live chat with someone when I need help. Deliverr costs a bit more than FBA, but provide me with flexible and control over my own inventory.
ME
marti ef
07/26/22
I hope things will improve
I experienced some shipment delays, and an item arrived in bad condition. Unfortunately, for this reason, a client left me a bad review. I was very disappointed. My client's satisfaction is essential for me, and receiving horrible feedback on shipping and packaging was a bad shock. I just began to use Deliverr. Maybe I was not lucky. I hope moving forward things will get better. The customer service found a few reasonable solutions and was nice and willing to improve their service. I ...
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J
Joseph
07/25/22
Their customer service is great and…
Their customer service is great and improving all the time.
SB
Samantha Brown
07/14/22
Quick and efficient resolution to my…
Quick and efficient resolution to my issue.
CJ
Christophe Journot
07/07/22
Great service with Deliverr
Great experience so far with Deliverr! Sean has been incredible and always available since our first contacts and during the whole onboarding process, and Abby was extremely helpful for the tech-related matters and integration of our platform. So far shipping has been fast & reliable. Can only recommend!
C
Cary
06/29/22
Highly Recommend for Ecommerce Sellers
Excellent service, great interface for shipping products through API Bigcommerce (and others) online. 2-day, 3-day, standard, pick and pack, fair pricing and efficient. Been using Deliverr for over 2 years and they have been upgrading and always making the website and warehouse options better. Highly recommend.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
