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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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Showing 51-60 out of 322
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JEM
12/06/22
New product with multiple locations
Excellent customer service solve issue to have products on line with deliver and at multiple locations. When it got really technical with two guides the representative suggested a call where i shared screen and got it all done! wow thank you!
JS
Joseph S
12/03/22
Competent Support Reps
Deliverr's support rep was very knowledgeable and very helpful. She immediately identified the cause of the problem we encountered and helped resolve it. In a world where competent company support is rare, this was a pleasure.
A
Alex
11/22/22
We love working with Deliverr!
We love working with Deliverr as our 3PL partner! Their customer service is great too. Very responsive and helpful.
FG
Frank Guo
11/17/22
The support is very helpful
The support is very helpful, she understood my problem, and provided the efficient help. and very nice to my questions.
SA
Steve Adams
11/13/22
Great Service
It's rare to have someone you don't know exceed expectations and put all worries at ease. Fatima did just that. Absolutely 5 Stars! She is incredible.
A
Arnie
11/12/22
Fast response and solution to concern
Date of experience: November 13, 2022
CP
Chris Palen
11/11/22
Relabel Issue, Problem solved!
Rosie, I wanted to let you know I really appreciate how you helped me solve the issue. You really did a great job! You're so professional and sometimes I feel like leaving Deliverr because of the issues that I'm encountering but with the excellent customer service that you're providing to us, I would love to stay with you as long as my business is going well. Thank you so much! I hope you get an around of applause with this commendation. Stay safe always! :)
SG
souzan gerami
11/06/22
Alysha is so amazing!!!
Alysha is so amazing, each time I really stuck with any issue which it was so many times,she was there and stayed on top of everything. She is very professional, great attitude, so helpful. Souzan
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David
10/30/22
Prompt, Responsive Helpful
Prompt, Responsive, Helpful This is my 4th experience with Deliverr support. All have been superlative. They resolved my issue in our favor, helping us out where we had a problem with a third party. I wish all customer support were like theirs.
J
Jen
10/18/22
I love that our company can chat with…
I love that our company can chat with an actual support team who is knowledgeable! Thank you, Al, appreciate all your help today :)
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
