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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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Showing 311-320 out of 322
SY
Shaun Yurtkuran
10/27/19
Support is horrible (They reached out)
I wrote a negative review a few months ago but since that time Deliverr has really stepped up their game. Management contacted me personally to ensure that our problems were remedied. We appreciate that kind of attention and will continue to use Deliverr in the future. When the actually ship the product, the service works well. The problem is their support is just awful. I have had several delays in shipments over the last week and they won't respond for at least a day, which is a big ...
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EH
E H
09/21/19
great 3PL
Great 3PL, great customer service, our account manager was very helpful getting us on board.
EH
E H
09/21/19
great 3PL
Great 3PL, great customer service, our account manager was very helpful getting us on board.
JD
Jennifer Dziura
08/27/19
Outrageous storage fees
The storage fee schema is bizarrely complicated -- check it out yourself on their site [link removed].I attempted to send in a critical mass of my items to get the ball rolling, but had to send in more than I wanted -- with Amazon FBA I would typically send in 2-3 units of a new item, whereas here it was a minimum of 10 per SKU (now down to 5), and then as soon as a couple of the units sell, you lose your Fast Tag shipping tag, thus defeating the purpose (the only way Deliverr can meet the ...
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JY
John Young
08/13/19
Horrible customer service & ship in envelopes
Horrible customer service. They ship everything in envelopes and and customers receive damaged products. Too expensive and they do not refund when the warehouse damages products before and during shipment.
D
David
07/16/19
Two needs
Two needs: 1.Need ability to revise inbound shipments before shipped. 2.Need bundling/kitting SKU option for sharing inventory off multiple SKUs. Everything else is good
JF
Joseph F
07/14/19
bad customer service
bad customer service bad experience bad overall the entire process
AM
Alberto Martini
04/28/19
Best fulfillment service for online retailers
Deliverr has helped me expand our business to new online sales channels. They offer an incredible seamless platform to fulfill orders at a very competitive rates, their integrations with other platforms have helped us set up the account very fast and start working within days. Finally, they have an amazing customer support has always been very responsive whenever I had a question or need some help.
AM
Alberto Martini
04/28/19
Best fulfillment service for online retailers
Deliverr has helped me expand our business to new online sales channels. They offer an incredible seamless platform to fulfill orders at a very competitive rates, their integrations with other platforms have helped us set up the account very fast and start working within days. Finally, they have an amazing customer support has always been very responsive whenever I had a question or need some help.
C
Christopher
04/25/19
Super service
Super service, je recommande
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
