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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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J
Justin
12/18/19
I've been working with Deliverr for a…
I've been working with Deliverr for a while and they've really helped us scale our business on Walmart. 2-day delivery has been a huge factor for conversion. I also have a dedicated account rep at Deliverr that helps me whenever I need it.
HR
Hamza Ramzan
12/18/19
The only company that understands 'it'.
Deliverr is the only company that figured out a way to seamlessly connect third-party sellers to major e-commerce sites. They've been great from the beginning in terms of onboarding and they're highly communicative with sellers that they work with. Deliverr genuinely wants to help grow sellers sales and I highly recommend them to anyone looking to grow their e-commerce business.
HR
Hamza Ramzan
12/18/19
The only company that understands 'it'.
Deliverr is the only company that figured out a way to seamlessly connect third-party sellers to major e-commerce sites. They've been great from the beginning in terms of onboarding and they're highly communicative with sellers that they work with. Deliverr genuinely wants to help grow sellers sales and I highly recommend them to anyone looking to grow their e-commerce business.
FC
Fernando Cruz
12/17/19
We're huge fans of Deliverr
We're huge fans of Deliverr! Their onboarding process was awesome, super easy and the ability to handle new channels was a problem we were facing beforehand. Adding Deliverr has dramatically improved both our Walmart.com and Ebay.com revenue with 2 day shipping. Really excited to see what it can do when we build out our shopify. Would highly recommend!
FC
Fernando Cruz
12/17/19
We're huge fans of Deliverr
We're huge fans of Deliverr! Their onboarding process was awesome, super easy and the ability to handle new channels was a problem we were facing beforehand. Adding Deliverr has dramatically improved both our Walmart.com and Ebay.com revenue with 2 day shipping. Really excited to see what it can do when we build out our shopify. Would highly recommend!
LI
Lev Ivanov
12/15/19
Terrible Support
Terrible Support. Shipped goods over 5 weeks ago. Still didnt arrive to West coast!!??! Bigger Issue- none of our Walmart orders are showing in Deliverr. Created Multiple Tickets. No one cares and its been delayed for weeks. Good luck trying to get support on the phone. Doesnt exist. Horrible Experience.
T
Tabish
11/28/19
Growing and Improving..
There are lot of issues with the end to end process. As Deliverr do not own these warehouses, resolving issues with the partner warehouses take lot of time. I sent my inventory on time to meet the deadline provided by Deliverr but still could not get the item in stock in their warehouses to be available for BFCM sales. Support needs lot of improvement or may be they are just understaffed. Updated March 2020: I'm updating the rating from 2 to 4 stars based on the series of communications ...
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LM
Lomfred Max
10/29/19
Helped me expand and increase my sales…
Helped me expand and increase my sales on Walmart in a matter of weeks. Been a great experience thus far.
LM
Lomfred Max
10/29/19
Helped me expand and increase my sales…
Helped me expand and increase my sales on Walmart in a matter of weeks. Been a great experience thus far.
SY
Shaun Yurtkuran
10/27/19
Support is horrible (They reached out)
I wrote a negative review a few months ago but since that time Deliverr has really stepped up their game. Management contacted me personally to ensure that our problems were remedied. We appreciate that kind of attention and will continue to use Deliverr in the future. When the actually ship the product, the service works well. The problem is their support is just awful. I have had several delays in shipments over the last week and they won't respond for at least a day, which is a big ...
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