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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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Showing 261-270 out of 322
JB
John Barrow
07/23/20
Happy New Customer
My company has had a very good experience with Deliverr and could definitely recommend them. We sell supplements and were looking for a new pick, pack, ship partner around 2 months ago. We chose Deliverr over ShipBob and so far are very happy with our choice. - To date we have sent in 2 inbound shipments, each to 4 different fulfillment centers. The receiving has been relatively slow (1 to 2 weeks) but all items have been eventually received with no errors or missing inventory. - Deliverr ...
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CS
Color Swell Contact
05/29/20
Great organization and a very cool…
Great organization and a very cool product. Super Account Management. They actively work with their clients to help grow their business. Truly a solid organization.
VL
Victor Lam
05/17/20
Good idea, but dis-functional software coupled with mediocre customer service support.
Good idea, but bad software coupled with mediocre customer service support. MAIN ISSUES 1. Deliverr is a B2B software + service. But they do not allow user permissions. Organizations cannot create sub-accounts for employees to use. Everyone is forced to use the main master account which include sensitive billing info and other user functions that the shipping manager does not need access too. 2. Initial registered email on Deliverr account cannot be changed. The first and only email you ...
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J
Jeremy
05/06/20
PLEASE invest in your customer service!
When it work, it works great! It is a simple and cost effective method for shipping across the US. BUT you are screwed the second you have any sort of issue. This is for the simple reason that there is no one to speak to. You have to create tickets that take 24 to 48 hours to get a response. Usually the response you just waited 2 days for is them asking for more information, then prepare to wait another 2 days to hear back. I have to escalate almost every issue with my account manager ...
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SE
Sujata Eyrick
04/30/20
Great help, Thanks Tyler Coopman!
Tyler gave me some great help today in regards to moving my product sales forward and updated me with everything that Deliverr has in the works. He was able to answer all of my questions in a very professional and informative manner. He even sent me valuable links to pages I should know about. I'm so grateful he reached out to me to help with my products.
D
Darla
04/29/20
Thank you so much Tyler Coopman! You rock!
Thank you so much Tyler Coopman for the awesome information and tips you gave me on optimizing Walmart listings. I appreciate your expertise and assistance. Your professionalism, customer service skills and business acumen confirmed that I made the right choice in selecting Deliverr as my fulfillment and shipping service. Looking forward to implementing what you shared and increasing traffic flow to my products. It was a joy speaking with you. I look forward to calling you soon with a ...
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EO
Eli Ostreicher
04/13/20
I seldom write reviews
I seldom write reviews, but this one for Deliverr is irresistible... The 'true' heart & soul of a company shows when things go out of the ordinary. With the current Corona crisis, the shipping world is - obviously - haywire but not Deliverr! Despite all, hey have their ducks in a perfect row. Our contact, Damian S, is literally an acting chief-therapist-officer handholding us every step of the way. As a serial entrepreneur, I have dealt with 'many' providers over the years: Deliverr ...
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LM
Lori Myers
04/08/20
Deliverr
We've used Deliverr to fulfill our Walmart Marketplace orders since late summer 2019. I cannot say enough about their support, service and genuine care of my business. Highly responsive, dedicated support has impressed me since day one. I am continuously looking for ways to grow my business with Deliverr and am confident they are the perfect fulfillment source for us.
V
VincentW
04/07/20
Very Helpful
Tyler Coopman is very helpful for me to say. Help me to understand policy and make plans on time.
SS
Shane Stead
04/07/20
Deliverr is great
Deliverr is great. Their platform is very intuitive and their customer service is very responsive. We highly recommend. Our rep Tyler Coopman has been especially helpful during a critical time for our business.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
