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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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MS
Miami Shipper
03/03/21
Great fulfillment company for CPG brands
As an early seller on Deliverr, they're a great fulfillment company with integrations with all major marketplaces. Acharna is a rockstar and has helped make introductions and offer new growth opportunities, and helped confirm everything was working great with Walmart.com and eBay.com
TT
Triple Theta
03/03/21
Love Them - Huge Conversion Booster
Love This Company So Much! I highly recommend using the Fast Tags to any merchant as they boost conversions past what I even thought was possible. By turning these on I was able to see a 400%+ increase in sales which was stunning. I was skeptical, but am very happy I decided to use Deliverr. In addition, you are provided free resources and advice free of charge. While not advertised greatly, it is super helpful. My account manager Archana has been very helpful and has helped me resolve any ...
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RR
Robert Richards
03/02/21
Deliverr has been super fast and super…
Deliverr has been super fast and super reliable for my business. My account manager Archana has been so helpful in any issue I may have and helping to provide the best service to our customers!
MN
Marcus Noronha
02/25/21
Great customer experience
I had a great customer experience working with Archana Somasegar and also with Shawn Sprauer. Thanks for all the support guys!!
SA
Shahrez Anjum
02/25/21
Excellent Customer Support
Our experience with Deliverr has been extremely positive. They have been able to quickly get us set up on all of our channels and effectively integrate them. Any fulfillment, inbounding, or technical issues were immediately addressed by Deliverr support. Archana, our assigned growth manager, has also been extremely helpful in providing updates and presenting great growth opportunities. What Deliverr does really well is manage integrations across multiple channels. They are definitely worth ...
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A
Alisher
02/22/21
The service provided by the Deliverr…
The service provided by the Deliverr team is outstanding. They take care of everything; pack, ship, update the tracking info and etc. You only need to ship your products to their warehouse and save time on all aspects of fulfillment. Highly recommend their services.
PC
Pavlo Cherniavskyi
02/22/21
Fully satisfied
We are using Deliverr since Aug 2020 for fulfillment of our Walmart's orders. Fully satisfied with them!
LB
Lori B
02/21/21
Great Company
Deliverr is very efficient and cares about customer service. They work hard to make sure you are taken care of. I have recommended them to many people already.
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XIBUZZ “XiBuzz” LLC
02/19/21
Deliverr Needs to Improve
Deliverr, does not really live up to its standards. For example, it provides free "WISH 2 Days" shipping and begins the fulfillment 2 or 3 days later and still charges you $7.5 for this shipment. This is really absurd and I have had customers complained exactly about this. I fulfill items myself and compared to Deliverr I am way faster. I can show concrete examples as proof to everything I have just stated here. Please Deliverr, Improve! Improve your services.
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Khalil - DSE Healthcare
02/09/21
I was looking for answers regarding…adding new items and creating a shipping plan
I was looking for answers regarding how to expand beyond our current portfolio. I went to the Deliverr website and a chat box showed up almost immediately. I was then able to connect with one of the folks at Deliverr, Brian Williams. To simplify the process further, I was able to then connect with Brian on Zoom and he walked me through the site. He answered all my questions and gave me a solid overview of Deliverr and its capabilities. It was a best in class experience. I don't usually ...
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