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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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Showing 201-210 out of 322
YP
Yuriy Petriv
05/02/21
Great customer service
Great customer service. The dashboard is very easy to use.
JS
Jacob Stern
04/27/21
Great customer care & best in the line.
I am using Deliverr for the last year, and they're top of the line! Multiple channel integrations. 2-Day badges on most e-commerce sites. Outstanding customer service. I deal with Tyler Coopman and dealt with Lauren Lewis they're really amazing in understanding the client's needs and solving them in the quickest possible way, it's amazing to deal with them, they just made the hardest work from an e-commerce business simple!
GZ
Guo Zak
04/14/21
Overall Outstanding
Overall Outstanding! Coordinators are always responsive and helpful. Fast shipping is mostly on-time and affordable. Updates useful and exciting new features once in a while. Hope to see some improvements in receiving(sometimes too slow & miss some # here and there)/expansion to international shipping.
NE
Nick Edwards
04/14/21
Excellent customer service and fast…
Excellent customer service and fast delivery. Been using Deliverr for about a year now and overall impressed with the service. Their distributed network of warehouses cuts average package delivery down by more than half. Most of all, extremely responsive with customer service.
GE
Growing Ecommerce
04/13/21
Overall very happy
We have been working with Deliverr for a few months now and overall are very happy with them. We switched to them from in-house fulfillment. While we have had a few lost/late packages, we have not had any problems with submitting claims or opening tickets to resolve these/receive credits for them. We have also been working through issues on an ongoing basis (i.e. SKU mapping and fast tags), throughout which our implementation contact and assigned engagement contact have both been very ...
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ER
Eric Reece Jones
04/12/21
I am big fan of Deliverr
I am big fan of Deliverr. There team is very responsive and the platform gets better week after week.
SP
Sydney Peterson
03/30/21
AMAZING customer experience
I have had the greatest pleasure working with our account executive, Brian, on all our latest business ventures. He has been incredibly helpful throughout the entire process and he genuinely cares for his clients and their respective business. Deliverr has such an easy and seamless process getting set up and orders flowing through for our Shopify and Amazon business. I couldn't be happier with my experience with Brian and Deliverr, and I am excited to see what the future holds for both of ...
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CT
Catherine Trevino
03/29/21
A very good experience!
I appreciate the experience with my sales representative as he was always ready to assist me. Plus, he was friendly. I trusted him. I wish I would have understood the implications of using Deliverr for FBM when I had the same item listed as FBA, but I am in the learning stage. Thank you to the sales rep at Deliverr.
BC
brandon clark
03/18/21
Archana is the reason we use Deliverr
We've worked with amazon's FBA, rakuten logistics and I can tell you w/o a doubt the support, knowledge base and tech aggregate into this shipping company has created a stack no e-com can do w/o. You have our business for the next 10 years.
N
Nader
03/09/21
Our experience with Deliverr thus far
Our experience with Deliverr thus far, as far as procedure and staff, has been very efficient and professional. The technology is great and very user-friendly. We would recommend their services. We see them as a viable option as far as efficiency and cost-effectiveness.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
