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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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Showing 171-180 out of 322
MS
Masayuki Sasai
08/24/21
Out standing support
Out standing support! Warm message and updating actively by Deliverr customer support representative Jared! Ease to use this company!
MD
Mark Dinges
08/24/21
Manage Shipping costs
We were struggling to manage our shipping costs last year and then we found Deliverr. They changed our online viability by dramatically cutting our costs. Our Deliverr rep, Tyler, is also very knowledgeable and he regularly gives us advice and offers programs to help our business. I highly recommend Deliverr!
EL
Elio Licea
08/23/21
Deliverr is a fantastic company…
Deliverr is a fantastic company providing a good service that allows working making easy the fulfilled process. We recommend it.
A
Alex
08/17/21
Excellent!!
We have been working with Deliverr for a while and i can say that we like it very much, especially the support from John Holland. Excellent support!!! Thank you!
E
Eddie
08/16/21
Deliverr = Above and Beyond
Deliverr is by far the most "customer 1st" company we have ever worked with. Brian Schneider called as soon as we signed up offering help and offered helpful suggestions for selling on Walmart. He has stayed in touch on a regular basis and has since walked us through our first inventory shipment and helped us troubleshoot issues on Walmart even contacting Walmart associates while on zoom with us. Deliverr contacts us regularly to offer any help and answers any questions. We could not be ...
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PC
Paul C
08/11/21
Deliverr delivers!
Deliverr is a great place to sell your items similar to FBA for Amazon only for other online shops. I was using it to sell items on WalMart.com and I never had any issues or any irrate customers. Try it if you want a way to automate your online sales.
ES
Edward Salem
08/10/21
Amazing Service!
Amazing Service! Tiffany is absolutely incredible! Such a seamless process, even took the time to help create my shipments for me since I have so many SKUS! A+ service!
KH
Kyle Hove
08/06/21
Our experience was Just Terrible
Our experience was as follows: 1 to 6% failure rate, late shipments consistently, no customer support other than tickets that go unanswered for several days, short window for shipment failure claims and very little reimbursement. Overall, a terrible experience and cost us so much profit because of their mistakes. We dealt with several upset customers and would of been so much better just shipping ourselves or using Amazon MCF services. Reply to Deliverr’s response below: We have been ...
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KH
Kyle Hove
08/06/21
Our experience was Just Terrible
Our experience was as follows: 1 to 6% failure rate, late shipments consistently, no customer support other than tickets that go unanswered for several days, short window for shipment failure claims and very little reimbursement. Overall, a terrible experience and cost us so much profit because of their mistakes. We dealt with several upset customers and would of been so much better just shipping ourselves or using Amazon MCF services. Reply to Deliverr’s response below: We have been ...
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YC
Yavuz C
07/27/21
I am positively surprised
I am positively surprised about the performance and support from Deliverr. We have sent around 200 SKUs and integrated them with Walmart, Ebay and Google. The support has been very quick and prompt, they understand the problem and respond accordingly (not like off shore call centers). Shipments and delivery was on time for 10+ orders we had so far. Inbounds are received in a week, if any items lost, they are credited (only the purchasing cost). The dashboard needs some improvement such as ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
