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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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Showing 161-170 out of 322
D
Derek
10/12/21
Best Support I have used in a while!
Date of experience: October 13, 2021
L
Lauren
10/10/21
The customer service is exceptional
The customer service is exceptional, especially the online chat feature. They are fast, responsive and always there for us when we have an issue. Special shout out to Aaron, who was able to figure out our issue with bundling products! Now we are up and running- thank you!
CS
Customer Service
10/06/21
Had a concern regarding an order that…
Had a concern regarding an order that was delayed and was able to contact support via chat to get the answers I needed.
DR
Dr. Ruth Roberts
10/04/21
To start all was well, then descended to the depths.
To start with all was well, onboarding went smoothly, deliveries were as promised etc. Then they lost half of our inventory. After searching each warehouse they could not find it. Tahnkfully half of what was missing had been sent in a removal order a friend was handling for us, as they could not set up the appropriate labels for amazon. Then they found some of the inventory, then it disappeared again, when we tried to remove it, then it appeared again, then it disappeared. 2 Months later, ...
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DR
Dr. Ruth Roberts
10/04/21
To start all was well, then descended to the depths.
To start with all was well, onboarding went smoothly, deliveries were as promised etc. Then they lost half of our inventory. After searching each warehouse they could not find it. Tahnkfully half of what was missing had been sent in a removal order a friend was handling for us, as they could not set up the appropriate labels for amazon. Then they found some of the inventory, then it disappeared again, when we tried to remove it, then it appeared again, then it disappeared. 2 Months later, ...
Read more
WH
Wei Hao Pang
09/21/21
The entire onboarding was smooth…
Think the biggest concern we have with engaging a 3PL in the states is that we are located at the polar opposite, in the Oceania region, rendering communication and coordination difficult. Deliverr have however made this concern irrelevant. The entire onboarding was smooth despite a number of hiccups on our end thanks to Rachel. She has really been helpful and patient with our requests and troubleshooting. To date, she's helped with numerous of our enquiries promptly. The tech support ...
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LC
Luis C
09/21/21
Amazing Company
Amazing Company. I have been with Deliverr now for a year and must say after thousands and thousands of transactions, in a business that is very difficult and detailed oriented, that Deliverr is among the best fulfillment services in the US today. Highly recommend.
ZT
Zuse Tadeusz
09/20/21
Deliverr is the best
Deliverr is the best! We were at another Fulfillment company, and the service there is in NO comparison to the service Deliverr is providing us. Deliverr Team there is amazing. Alain Avalon Essentials, LLC gives you a 10**********. Amazing you are. You actually have eased the panic attacks that I was having from our previous Fulfilment company. For anyone who needs help with shipping, Deliverr is the one! Thank YOU. Julie, BBTF Program Specialist.
GW
George Walker Bush
09/02/21
I have never seen such a serious and…
I have never seen such a serious and responsible employee. Give it to Deliverr-Henry.I have an inventory issue a month ago, I contacted Deliverr in the help center. I received a reply soon. Henry patiently explained to me why there was a problem with the inventory of this sku.At the same time, he helped me solve the same problem with other sku. Since then, I have never encountered similar inventory problems again.Yesterday, I don't know when a sku can be shipped from Deliverr's warehouse. ...
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JP
Jamilla Pipersburg
08/30/21
I love Deliverr!
I love Deliverr! My customers receive their orders quickly and their customer support and care are exceptional.
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