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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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Showing 151-160 out of 322
TS
Timothy Sykes
11/08/21
Got to give it to the whole team at…
Got to give it to the whole team at Deliverr. They go above and beyond for their clients. The knowledge and skills they bring to the table is truly invaluable. Got to also give a shout out to our rep Colin! Helpful and knowledgable would be an understatement. Thank you guys! 😁
ET
Ellie Ter Haar
11/03/21
Tiffany Johnson
We at Conscious-Trader cannot speak highly enough of Tiffany Johnson. Tiffany is professional, efficient, knowledgeable and all around great person to deal with. She always responds quickly to our questions and is caring and supportive. Tiffany makes our relationship with Deliverr ideal - great person - great company.
F
Farhad
11/03/21
Ask for Tiffany
As other reviews mention, Tiffany is incredible. We have had a rough launch with receiving problems and order delivery issues, but Tiffany has stepped up to find creative and quick resolutions at every turn. She is truly committed to helping her clients and is clearly very dedicated to all aspects of her work. Not only has she helped to resolve issues but she has communicated with me every step of the way and welcomed my feedback - both positive and negative. Deliverr is still a very young ...
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A
April
11/02/21
Amir Bavani with Deliver is the best!
Amir Bavani with Deliver was the best! We are a unique company, to say the least, and Amir made the onboarding process simple and low stress! He truly has a passion for excellent customer service and is always willing to go the extra mile. Amir was always fast at responding to any questions we had and very knowledgeable. Amir made this experience worthwhile!
JC
Junior C
10/28/21
Going above and beyond is always…
Going above and beyond is always appreciated. We had an issue with a claim that fell outside the covered window. The system immediately rejected any attempt to file claim. But we needed to explain what was really happening. Alain from Deliverr took our case, listened to what really happened and worked with us until the end to make sure that both our company and Deliverr could solve this issue. Excellent support
EG
Eduard G
10/28/21
Worst experience ever
Worst experience I have ever had. Almost every Walmart order I had was delayed, which messed up my Walmart metrics. They have lost at least 25% of every shipment that I have sent in. After providing them with purchase invoices I was issued a provisional credit. You only get credit for their service. They do not issue cash credit for lost inventory. Then they supposedly found some inventory and charged me again. After 6 removal orders to completely remove my inventory and close my account I ...
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EG
Eduard G
10/28/21
Worst experience ever
Worst experience I have ever had. Almost every Walmart order I had was delayed, which messed up my Walmart metrics. They have lost at least 25% of every shipment that I have sent in. After providing them with purchase invoices I was issued a provisional credit. You only get credit for their service. They do not issue cash credit for lost inventory. Then they supposedly found some inventory and charged me again. After 6 removal orders to completely remove my inventory and close my account I ...
Read more
BI
Born In Caps
10/26/21
Horrible customer service
Horrible customer service. Total disaster working with them. Never ending issues since day 1. Super EXPENSIVE. THEY DON'T CARE ABOUT YOUR BUSINESS. Many other better alternatives. Do your homework.
BI
Born In Caps
10/26/21
Horrible customer service
Horrible customer service. Total disaster working with them. Never ending issues since day 1. Super EXPENSIVE. THEY DON'T CARE ABOUT YOUR BUSINESS. Many other better alternatives. Do your homework.
SR
Sam Robert
10/13/21
Excellent Service
The Support services from Deliverr are excellent and always in time.
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