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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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Showing 131-140 out of 322
DE
Dalya Ervaron
01/23/22
Reliable and Quick Service
I have been using deliverr for the last 3 months. Never had a delay in making our shipments. I would really recommend this company for making fast deliveries. Henry was helpful in solving my problem, Customer service is also quick and they solve the problems in a timely manner.
KC
KL Chavz
01/23/22
Thank you
Thank you, Henry, for understanding and resolving the issues faced by your clients like Castle Arts.
OG
OD GL
01/17/22
Would highly recommend for new shops
Rachel and Alfredo are always a pleasure to work with, would highlight recommend them and Deliverr! It's incredibly easy to connect to your store and get started. Thanks again for all the support!
W
Woofingitup
01/06/22
Andrew understand business
Fulfillment for marketplaces is a tough thing to get right because each marketplace has its own quirks and bugs. In 37 years of business, I've dealt with plenty of people who talk a big game about customer satisfaction but fall way short. Andrew is an elite company ambassador who makes me believe he will be successful. Has a passion for making things right and it shows. He does his best to tackle the problems head on , even if its a tech issue ( which it usually is) but I'm not giving up ...
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SB
Shannon Bennett
01/05/22
Amazing customer service & communication!
I have been extremely satisfied thus far using Deliverr for fulfillment! A huge part of that has been because of the superior service Andrew Gubler has provided our business from setting up accounts to integrations and shipments. Anytime I have had a question it is always answered immediately and has been resolved with clear communication. Customer service like Andrew has provided is becoming harder to come by and is golden!
ER
Elaine Ro
12/20/21
Amir helped us immensely with the chaos…
Amir helped us immensely with the chaos that is getting a new fulfillment center. Everything went off without a hitch and we couldn't recommend Deliverr and Amir more!
M
Meghan
12/09/21
We are always able to get our issues…
We are always able to get our issues resolved when we have to contact Deliverr customer support. They are super friendly and helpful!
AC
Aisha Chottani
12/08/21
Great customer service
Great customer service. Very problem-solving-oriented mindset. Flexible and fast
GO
Geoffrey O
12/02/21
Extremely Helpful Every Step of the Way
When onboarding a new warehouse and fulfillment system, there are always going to be many steps to getting things right. Luckily for us, Amir was with us every step of the way and found a solution to every problem that arose. Any odd or unusual request by us was met with a proper solution from Deliverr and Amir. Working with Deliverr was one of the best decisions that our company has made.
JW
Jennifer Watts
12/02/21
Great experience
On-boarding with Amir Bavani was a breeze. He was responsive, informative and most importantly, enjoyable to work with. Highly recommend.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
