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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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Showing 111-120 out of 322
P
pat
03/08/22
Prompt customer service!
Date of experience: March 09, 2022
QL
Qing Liu
03/02/22
Responsible, Trustworthy, Great Customer Service
For any small business that sells products to consumers, having a trusted partner to help you fulfill orders is essential. I found Deliverr to be the company that I can completely trust. They have a network of fulfillment centers across the country and great technology to optimize inventory distribution so customers can receive products quickly and reliably. Best of all is their top-notch customer service. The world is not perfect and problems do rise. And when problems rise, that is when ...
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D
David
03/02/22
Deliverr responded instantly…
Deliverr responded practically instantly and immediately fixed a small error. Easiest and best service I've had. PS. I don't believe in giving 5 stars for routine performance - this was indeed 5-star.
TA
Teodoro Armenteros
03/01/22
Fulfillment & Customer Service!! Great company
Like every fulfillment center that are some roadblocks in the beginning but after that everything is butter smooth! Their customer service is extremely fast and second to none.
IK
Ilker Koksal
03/01/22
DeMarcus was really helpful and amazing!
In our process, approximately 5-6 months, preparing our products and sending to Deliverr from Turkey, it's an amazing process and DeMarcus was always helped us and answered all our questions, and solved our problems. I really appreciate him.
SN
Stevie Naumann
02/25/22
Henry was very quick to respond + fixed the problem!
Henry was very quick to respond, kind and a huge help. I was having issues with an order that were not so simple to explain and he listened, knew exactly what to do and took care of it. My stress + irritation about the order were gone!
SL
Stephanie Loch
02/21/22
Always willing to help
My experience with the Deliverr support team has been amazing. Whenever I have a question, concern, or issue, I am always greeted with the willingness to help. If the research is taking a while, I am followed up with and updated on the status without me having to ask. This is so helpful to me, as I have several tasks I am trying to accomplish throughout the day. Being able to rely on the Deliverr support team to follow up with me and keep me updated helps me stay productive in other areas ...
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B
Boeboe
02/19/22
Awesome fulfillment with great features!
Date of experience: February 20, 2022
SM
Shawn Medina
02/16/22
Excellent service and pricing
The service and pricing provided by Deliverr is unmatched! I own a small start-up business and they make me feel like a corporate giant with the level of service they provide. Our account manager, Brian goes above and beyond time and time again to assist us in any area needed. Deliverr is a no-brainer for both the e-commerce giants and small start-ups!
JP
Jorge Pinto
02/13/22
Perfect service
Perfect service. We are a European company and we choose Deliverr to help us with logistic in USA. Great service, fast answers to our doubt and 100% on time shipping. Thank you very much for your help.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
