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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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Showing 101-110 out of 322
SY
Suyi Yang
04/05/22
Very patiently solved my problem…
Very patiently solved my problem perfectly
C
Claudia
03/29/22
Tomas was very helpful with everything…
Tomas was very helpful with everything and I truly appreciate it.
G
Gaurav
03/20/22
Outstanding Customer Service !
Deliverr's customer service is par excellence ! Quick turn around with actual solutions rather then vague assurances. Special shout out for Henry, who goes above and beyond time and time again to resolve any issues promptly and keeps me updated with follow-ups. Deliverr is a no-brainer for both the e-commerce giants and small start-ups like ours. I'm glad I have chosen Deliverr !
TB
Tracy Brown Irwin
03/16/22
Quick response
Date of experience: March 17, 2022
WL
William L
03/15/22
I'm new but I like what I'm seeing...
I'm new but I like what I'm seeing. Everyone also seems very ready and willing to help their customers.
CH
Christiane Heeg
03/14/22
Very helpful in a fast and polite way
Very helpful in a fast and polite way. Thank you.
S
Shay
03/14/22
Deliverr's customer service/chat is topnotch!
Deliverr's customer service/chat is wonderful. They are quick to respond and resolve in a friendly manner. Extremely helpful, I'd highly recommend them!
BG
Brian Geraghty
03/10/22
Promptly responded and resolved an…
Promptly responded and resolved an address issue. Saved the day!
K
Kenneth
03/09/22
Great and improved support
Date of experience: March 10, 2022
RF
Russell Freeman
03/09/22
The Deliverr support Team is excellent
The Deliverr support Team is excellent. They solved my inventory and integration to Ebay in a hour !! Took the extra step [not expected] to follow up and add the tracking numbers for me. Awesome thinking ahead team.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
