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Deliverr offers custom pricing plan
Deliverr, now Flexport, has garnered mixed feedback over the past year, with customers expressing both praise and discontent. While some have highlighted issues such as continual rate increases and poor customer service experiences, others have lauded the company for its efficient operations and responsive support, especially mentioning standout representatives ...Read more
Responsive and empathetic customer support team, with specific mentions of helpful representatives like Henry, Amanda, and Charlene.
Cost-effective compared to competitors like Amazon MCF, with excellent US-based customer support that goes above and beyond.
Reliable service for packaging and sending orders to customers, even though problems occasionally occur but are quickly addressed by support.
Efficient and quick resolution of issues, with prompt responses and helpful assistance from the customer support team.
Inconsistent service quality and support, with mentions of lost inventory, delayed responses, and issues with warehouse management impacting user experience.
Lack of advanced features and customizations, leading to limitations in functionalities and integrations compared to other 3PL partners.
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Showing 91-100 out of 322
S
sellera
05/20/22
Extremely disappointed
Extremely disappointed. When you receive a big order and Deliverr needs to fulfill order from more than five different warehouses, the order automatically gets cancelled without any notice. So your order will be unfulfilled until you take a notice of it. Deliverr has not been able to resolve this issue. Also, they do not own any of their warehouses and they keep on shifting the inventory locations so frequently that a lot of your product will become unsellable during this transition. If ...
Read more
S
sellera
05/20/22
Extremely disappointed
Extremely disappointed. When you receive a big order and Deliverr needs to fulfill order from more than five different warehouses, the order automatically gets cancelled without any notice. So your order will be unfulfilled until you take a notice of it. Deliverr has not been able to resolve this issue. Also, they do not own any of their warehouses and they keep on shifting the inventory locations so frequently that a lot of your product will become unsellable during this transition. If ...
Read more
TK
Trisha Kay Badon
05/01/22
Quick resolution
Date of experience: May 02, 2022
KM
Kris Mitchell
04/26/22
JV IS THE BEST
JV IS THE BEST! It's always a pleasure working with the Deliverr CS team. 10/10 every time.
TN
Team Nanno
04/25/22
Very responsive and helpful!
The Deliverr team is very responsive and helpful! Often time many issues happened in logistics and we really need partners who are good at problem-solving. Would love to continue working with Deliverr.
BC
Blake Cooley
04/13/22
Excellent logistics partner
I have been a customer of Deliverr since October of 2020. I was a bit nervous at first to trust someone with my inventory like this, but I saw the potential in the fast tag program. I have been an internet marketer for a decade, so I immediately saw the value of being able to compete with Amazon on free fast shipping, which everyone knows is a problem in eCommerce when you start to scale. Like any 3PL there are always issues with the carriers, inbounds etc, however, what I can say is that ...
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TB
Theresa Brooks
04/12/22
Henry was very responsive and helped…
Henry was very responsive and helped solve my problem. Thank you, Henry!
J
JS
04/07/22
Don't believe the fake 5 star reviews
Don't believe the fake 5 star reviews. They subcontract out and send your inventory to a lot of random warehouses that they do not manage or have any control over. I have spent the last YEAR phasing my inventory out, due to consistent inventory "disappearances". A YEAR LATER they are still mysteriously discovering my lost inventory here and there...and their reports are always wrong so there is no way you can truly reconcile your inbounds with orders. To remove your inventory, it's CRAZY ...
Read more
J
JS
04/07/22
Don't believe the fake 5 star reviews
Don't believe the fake 5 star reviews. They subcontract out and send your inventory to a lot of random warehouses that they do not manage or have any control over. I have spent the last YEAR phasing my inventory out, due to consistent inventory "disappearances". A YEAR LATER they are still mysteriously discovering my lost inventory here and there...and their reports are always wrong so there is no way you can truly reconcile your inbounds with orders. To remove your inventory, it's CRAZY ...
Read more
D
Dan
04/05/22
Deliverr Support
Deliverr support is excellent and always quick to respond!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
