Cvent Reviews in July 2026: User Ratings, Pros & Cons

Easy to use, great customer service for when it wasn't

What do you like best? The fast response from our reps that helped us manage sticky situations when we were unsure what to do. The ease of use was also very important, helped us manage our time much better. What do you dislike? Very repetitive process for putting in discount codes. Also, a lot of issues syncing with the App limiting our ability to use it to the full extent we wanted to. What business problems are you solving with the product? What benefits have you realized? ...

Useful for event tracking and content creation

What do you like best? The content creation is probably the best part - allows someone not great with aesthetics to still create something of good quality and style What do you dislike? The software is finnicky, but I'm not sure that is their fault - computer software often is What business problems are you solving with the product? What benefits have you realized? I think it's been most useful for tracking our invitees which we used to do via excel spreadsheet

User Friendly Event Site

What do you like best? The new Flex site is a big improvement on user friendliness. Easy site generation. Customized report for easy organization. Customer support is always very helpful and very responsive. The back end links are pretty organized and easy to browse when. What do you dislike? Sometimes the back end stuff is quite confusing. There are hidden charges to be able to get more features. The previous Cvent web creation was very confusing and hard to use when trying to make ...

Good registration software

What do you like best? Cvent's registration and seating assignments have worked really well for our foundation. The reporting feature is incredibly easy to use and saves time from counting rows of data. What do you dislike? There are a lot of features that are "in development" but never apply to us. Moving seats around on-site was an issue and we couldn't see which tables were empty due to no-shows in the system. What business problems are you solving with the product? What benefits ...

Cvent has helped us manage events in a more efficient and concise manner.

What do you like best? Cvent's event management platform allows us to track the event holistically. Reporting is great! What do you dislike? Releasing Flex was an awesome upgrade but there are many features under Flex that aren't available. So, while we want to use Flex going forward, we can't because most of the features we need to track a basic event aren't available. What business problems are you solving with the product? What benefits have you realized? We're tracking events ...

CVENT is a great option for small Non-profits

What do you like best? I've found CVENT registration software to be very easy to customize and make it feel personal to our non-profit association. When I first heard about CVENT registration, I assumed it was really only for organizations that put on larger events; not so! What do you dislike? The only feature I struggle with is the reports system. I would like to have this streamlined into something even more basic. For example, I want to know not only that an attendee ordered a ...

Such a Life Saver

What do you like best? I love being able to use the Suppliers tools to create, send out and keep track of RFPs. Once we've chosen a location, I like the process to create a registration site. There are so many things you can edit to make the site one of a kind. What do you dislike? I do not like that certain questions can't be put on a report together because they are in different categories so I have to run 2 reports to get all of the information I'm looking for. What business ...

Great and well built software

What do you like best? I like the many options Cvent provides. Their support is by far the best in the industry. Cvent also has many options that an event planner can choose from. The level of customization is great for those who like to make big changes to the look and feel of their applications. We also like that the team behind Cvent is world class. Cvent is a major event planning company. They have thousands of employees and their support team is around the clock. I think someone with ...

Cvent experience

What do you like best? I enjoy using cvent's checkbox tool when building websites. What do you dislike? I have trouble with formatting and HTML issues with websites. What business problems are you solving with the product? What benefits have you realized? Been able to provide clients easy to use websites

Platform worked well for my need!

What do you like best? The flexibility of the platform to accommodate the complicated registration process that we have for our annual conference. What do you dislike? Nothing, the team was great to work with and the platform works as needed. What business problems are you solving with the product? What benefits have you realized? We have a member database that we can build custom apps for, but it does not tie in well with the mobile app. Cvent registration tied in seamlessly with ...