Cvent Reviews in July 2025: User Ratings, Pros & Cons

All bundled into one

What do you like best? As an event planner Cvent has many different options and everything an event planner could ask for. Everything integrates and is very easy to use. What do you dislike? The support we received from our Cvent contact was little to none and using the hotline was not helpful at all whenever there was a problem. What problems are you solving with the product? What benefits have you realized? It helped to have everything in one place when people were registering for ...

Cvent

What do you like best? The comprehensive reporting once you find the reports What do you dislike? The menu navigation is a little hard. It takes a few trials and errors to find the correct reporting What problems are you solving with the product? What benefits have you realized? Payment reporting

Awesome Event Management solution!

What do you like best? Cvent offers so many distinguishing features which make it simple for a user to manage an event for a full life cycle. It covers all necessary components for registration tracking and reporting and is easy to navigate once you get started. The best part is when you create a detailed build for a program in Cvent, you can clone it so that you can utilize the same unique set up you have in the past, this saves so much time that can be spent on other event details. ...

Great Tool

What do you like best? I like that the software is easy to navigate and has a great customer support community in situations where I can't find what I am looking for. I do not often have to reach out to speak to anyone because the information is so readily available for any one to review on their own. What do you dislike? I dislike how expensive the registration tool is (per person cost. What problems are you solving with the product? What benefits have you realized? We use it for ...

Cvent Has Helped Organize Us

What do you like best? We have been able to streamline our processes for groups and meetings by using Cvent and all of us can quickly see the requests, assignments, and where the meetings are in the process of the workflow. What do you dislike? There are still a few tasks that are manual (rooming lists, even though the data has been collected. We might just need a work around or more training to make it simpler. What problems are you solving with the product? What benefits have you ...

Provides almost the entire organizational structure for our events

What do you like best? It's super convenient to have tools for almost every aspect of our events. We can create sign up forms, process payments, organize speaker submissions and approvals, distribute feedback forms and much more. The Cvent integrates smoothly with many software, including our CRM software, so we can move data in between the two platforms seamlessly. Another thing I like a lot are the email templates that we can use to promote or events and link to sign up forms. What do ...

Great customer service

What do you like best? Cvent itself is a great product but the customer service is very helpful. Whenever I can't figure something out, I hop on the phone to speak with a customer service representative and they help get me on the right track every time. What do you dislike? I really can't think of anything I dislike about the product. The solution works flawlessly, and is backed by an excellent team of customer service representatives. What business problems are you solving with the ...

Cvent for events

What do you like best? The platform has all capabilities to be used depending on the module you are using. I have the event admin and the supplier's modules. So far, the best points for me are: user friendly platform, intuitive, reliable, the people in customer service are always welcoming with a good attitude. What do you dislike? There are 2 points to analyse this: the first is on the overall admin side and operation which lack of information about operative strategic points (like ...

Great customer service

What do you like best? Cvent itself is a great product but the customer service is very helpful. Whenever I can't figure something out, I hop on the phone to speak with a customer service representative and they help get me on the right track every time. What do you dislike? I really can't think of anything I dislike about the product. The solution works flawlessly, and is backed by an excellent team of customer service representatives. What business problems are you solving with the ...

I've used CVENT to manage several incentive projects, from land packages with tours to cruises.

What do you like best? I like the website design and ability to customize my event to meet my needs. What do you dislike? I dislike that building custom reports can be a little tricky with grouping What business problems are you solving with the product? What benefits have you realized? The benefits I've realized is that CVENT is a one-stop shop for managing meetings and incentives AND sending out RFP's and surveys!