Cvent Reviews in July 2025: User Ratings, Pros & Cons

Cvent helped ease our travel planning woes.

What do you like best? Cvent really helps with communicating logistics to attendees and keeping customer information organized and available in one spot. What do you dislike? One issue we ran into was the emails sent from Cvent, made to look like they were coming from our company's email, went to Junk Mail for some customers. What problems are you solving with the product? What benefits have you realized? We utilized cVent for a 150 person customer event that icluded lodging and ...

Flex & Beyond

What do you like best? I appreciate the drag and drop aspect for our one-day conferences. What do you dislike? After spending so much time learning HTML, I have found that a faster option for editing. Sometimes the editing capabilities in Flex are frustrating because you have to go to a completely different screen (i.e. Text / Widget to modify the general layout/backgrounds. Recommendations to others considering the product: Know that the website is going through a transitional ...

A pretty solid product

What do you like best? How everything is tied together. You can input data in one place and then it populates where it needs to be seen in other places. What do you dislike? Not as much customization as I'd like. Integrations do not work well. Costs too high for what is being offered. Recommendations to others considering the product: Make sure that all of your platforms work seamlessly together. Make sure when you roll out new tools and force people to use them that they are fully ...

Flex still needs to flex a bit more

What do you like best? It is great that the mobile app and registration platforms talk to each other and make integration and transfer of information much easier. What do you dislike? For a tool that is built for planners it seems there is often very simple tools, options, components that are overlooked and make the use not as fluid and intuitive as it can be. Recommendations to others considering the product: The sales demo makes the product seem very easy and user friendly. If ...

Cvent

What do you like best? Cvent is great for tracking registrations and payments. The ease of customizing pages is great! What do you dislike? The reporting is a bit clunky but we found ways to work around it. What problems are you solving with the product? What benefits have you realized? Tracking registrations and the abandoned registrations feature is great.

Cvent Flex Review

What do you like best? I find it fairly easy to duplicate the events and to manage the features that are enabled. What do you dislike? I feel like they don't always take customer feedback as feature requests. The process of managing walk-up onsite registrations leaves much to be desired and the email builder is extremely frustrating. The tech support is not helpful and basically just tells you that everything you ask about is "in development" or "on our product roadmap" or "it's coming ...

Great Features...When They Work

What do you like best? I like the ease of moving the widgets onto the builder. I think there are lots of varied options that make the website look good in the end. The templates also worked well for us and once we figured out how to customize the colors the website looked good. What do you dislike? I don't like how you have things on the builder that don't work yet. For example...it took me forever to figure out that the Text Indent Function wasn't actually turned on...Not sure why you ...

A good platform for events that don't require much customization

What do you like best? It is really helpful to have 24/7 support via online chat. The team is nice and transmit calm, which is very welcome when we are stressed over our event responsibilities. Although they cannot help in some cases, when it involves the appointments feature or development issues for instance, they are always glad to set a call with those who can solve the problem. What do you dislike? It is a bit frustrating the lack of possibilities to customize the platform to our ...

Overall a Good Product

What do you like best? I do enjoy the ability to have a customizable event page that and the webpage building is better than the old standard. What do you dislike? I was not excited that some key features are still missing, such as optional items, fees. These are things I usually use and have missed. Recommendations to others considering the product: Make sure that all of what you need is available before diving into the new product. What problems are you solving with the ...

Flex review

What do you like best? I like the way the website registration looks overall from an attendee aspect its modern. What do you dislike? I don't like the fact that I can't manipulate the code so its very basic edits that can be done. For instance I can't upload a photo and then change the size. What problems are you solving with the product? What benefits have you realized? Always coming with issues after the fact with Cvent I seem to learn the hard way once its already has effected ...